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CHC Nurses Agency Network – Specialist CHC Training, Support & Consultancy for Nurses

Connecting, Training and Empowering CHC Agency Nurses for Outstanding Patient Care

CHC Nurses Agency Network is a specialist community and consultancy service dedicated to supporting Continuing Healthcare (CHC) agency nurses and healthcare organisations across the UK. We combine expert CHC training, peer support, and strategic consultancy to help nurses deliver safe, person-centred care while staying fully compliant with NHS and CQC regulations.

Whether you are an independent agency nurse, a care provider, or a healthcare manager, our network gives you access to expert-led CHC education, confidential peer discussion groups, and practical guidance on complex CHC cases, care transitions, and compliance.

About CHC Nurses Agency Network

The CHC Nurses Agency Network is a professional hub for nurses working in NHS Continuing Healthcare, community care, and complex care settings. Our core network of around 500 CHC agency nursing professionals share knowledge, support each other, and collaborate to raise standards of care.

We provide a relaxed, supportive space where CHC nurses can connect with colleagues who truly understand the pressures of agency work, funding disputes, fast-changing regulations, and complex community packages. Through our events, private social media groups, and consultancy support, we help nurses build their skills, confidence, and professional resilience.

Our work focuses on:

Specialist CHC training for agency nurses and healthcare teams
Support with CHC assessments, reviews and appeals
Best practice in care transitions and discharge planning
Preparation for CQC inspections and compliance audits
Person-centred care planning, including for individuals with learning disabilities
Creating a strong peer-support network for CHC nurses

Our CHC Services & Support

1. CHC Training and Professional Development for Nurses

Our CHC-focused training programmes are designed specifically for agency nurses and healthcare professionals who work in Continuing Healthcare, community and complex care.

We offer practical, scenario-based training on topics such as CHC eligibility criteria, DST completion, evidence gathering, report writing, community Deprivation of Liberty (DOL) applications, and person-centred care planning.

Introductory and advanced CHC training for nurses and teams
CHC refresher courses to keep skills and knowledge up to date
Bespoke sessions tailored to your organisation’s needs

2. Healthcare Consultancy, CHC Audits & CQC Readiness

We support healthcare organisations, care homes and agencies with CHC-related consultancy and preparation for CQC inspections. Our experienced CHC nurses review your policies, documentation, risk assessments, and care plans to identify gaps and recommend practical improvements.

By working alongside your team, we help you strengthen clinical governance, evidence safe and effective care, and demonstrate compliance with CQC and NHS CHC frameworks.

Pre-CQC assessments with an emphasis on CHC and complex care
Documentation and care plan audits
Action plans for quality improvement and regulatory compliance

3. Support with Care Transitions & Discharge Planning

Transitions from hospital to home, or between care providers, are high-risk periods for patients in receipt of or eligible for NHS Continuing Healthcare. The CHC Nurses Agency Network provides guidance and training to help nurses and organisations manage these transitions safely and effectively.

We champion person-centred transition planning that maintains continuity of care, protects funding arrangements, supports carers, and minimises avoidable readmissions.

Best practice in discharge planning for CHC-eligible individuals
Support with multi-disciplinary communication and documentation
Tools and templates for safe, person-centred transitions

4. CHC & Community DOL Application Training

Our specialist courses equip nurses and care managers with the skills to complete CHC and Community DOL applications accurately, lawfully and efficiently. We demystify the legal framework and show you how to evidence needs clearly and proportionately.

With up-to-date guidance on national frameworks, case law and local processes, we help reduce delays, prevent common errors, and support fair outcomes for patients and families.

Step-by-step CHC and DOL application training
Understanding the National Framework and legal duties
Practical examples, templates and checklists

5. Case Management & Complex Care Support

Where needed, our network can connect organisations with experienced CHC nurses to support complex case management, including high-dependency community packages and learning disability services.

We advocate for truly person-centred care, focusing on quality of life, safety, and least restrictive practice while ensuring that funding and legal frameworks are correctly applied.

Specialist nursing input into complex community care packages
Person-centred support planning and risk management
Liaison with MDTs, commissioners and families

Why Specialist CHC Training Matters for Agency Nurses

Enhancing Clinical Skills, Confidence and Compliance

Continuing Healthcare is a complex and frequently changing area of practice, and agency nurses are often at the frontline of assessment, delivery and review. Ongoing CHC-specific training is essential to maintain safe, lawful and effective care.

Our programmes keep nurses fully informed on national CHC policy, local procedures and best practice, helping you to:

Understand and apply CHC eligibility criteria correctly
Document clinical needs clearly and defensibly
Reduce the risk of funding disputes and complaints
Meet CQC and professional standards with confidence

Training Tailored to Real-World CHC Practice

All of our courses are designed and delivered by experienced CHC nurses who understand the realities of agency work, complex caseloads and tight deadlines. Training is practical, interactive and directly relevant to your day-to-day responsibilities.

This tailored approach leads to improved clinical judgement, better communication with MDTs, and more consistent outcomes for patients and families.

Preparing Organisations and Nurses for CQC Inspections

Pre-CQC Assessments and Compliance Support

We help care providers, agencies and community services get “inspection ready” by carrying out pre-CQC assessments with a strong focus on CHC practice, clinical documentation and person-centred care.

Our team reviews your policies, staff training records, care plans, risk assessments and incident management processes to pinpoint where changes are needed to meet or exceed CQC standards.

Gap analysis against CQC key lines of enquiry
Practical recommendations for quick wins and long-term improvements
Support to embed learning and maintain ongoing compliance

Why Work with CHC Nurses Agency Network for CQC Readiness?

Unlike generic consultancy, our expertise is grounded in real frontline CHC nursing experience. We understand what inspectors look for in complex and community care, and we provide straightforward, workable solutions for the challenges you face.

With our support, your teams can demonstrate safe, effective and well-led CHC practice, supported by robust evidence and confident staff.

Person-Centred Care, Learning Disabilities & Transitions

Supporting Safe, Seamless Care Transitions

For individuals with complex health needs, discharge or transfer can be daunting and risky. We help nurses and services design transition pathways that prioritise safety, communication and patient choice.

Our guidance supports continuity of funding and clinical input, reduces gaps in care, and helps families feel informed and involved throughout the process.

Specialist Support for People with Learning Disabilities

Many CHC-eligible individuals have learning disabilities and require highly individualised care. Our network promotes best practice in learning disability nursing, positive behaviour support and least restrictive practice.

We emphasise co-production with the person, their family and wider MDT, resulting in support plans that maximise independence, dignity and inclusion.

Progressing CHC Assessments, Reviews & Community DOL

Expert Training for CHC Assessment and Review

We provide clear, structured training on initial CHC assessments, three-month reviews, annual reviews and retrospective claims. Our trainers show you how to use the Decision Support Tool effectively and ethically.

By improving the quality of your documentation and clinical rationales, you can support timely and fair decisions and reduce the likelihood of protracted disputes.

Improving Outcomes and Reducing Delays

With the right knowledge and systems, organisations can streamline CHC and Community DOL processes, reducing backlogs, avoiding duplication, and improving patient and family experience.

Our training and consultancy help you set up robust workflows that minimise errors, protect patients’ rights, and secure appropriate funding as early as possible.

Our CHC Nurses Community: Events, Networking & Peer Support

A Supportive Network for CHC Agency Nurses

The CHC Nurses Agency Network is more than a training provider – it is a community. We run regular events to bring CHC agency nurses together, both online and in person, so you can share experiences, ask questions, and build lasting professional relationships.

Many of our members stay connected for years, offering each other practical advice, emotional support and career opportunities.

Private, invite-only social media groups for CHC nurses
24/7 peer support for professional questions and dilemmas
Safe, confidential forums to discuss complex CHC cases

CPD Events, Workshops and Industry Updates

We host Continuing Professional Development (CPD) events, webinars and workshops focusing on CHC practice, legal updates, CQC expectations and emerging trends in community care.

These sessions help you stay ahead of regulatory changes, develop new skills and demonstrate ongoing professional development for revalidation and career progression.

Regular CHC-specific CPD opportunities
Updates on policy, guidance and case law affecting CHC
Networking with experienced CHC clinicians and leaders

Partnering with CHC Nurses Agency Network means joining a strong community of specialist CHC nurses and gaining access to expert training, consultancy and peer support. Whether you need to strengthen your CHC knowledge, prepare for CQC inspection, or connect with like-minded professionals, we are here to help.

Contact us today to find out how CHC Nurses Agency Network can support you, your team and your organisation in delivering safe, person-centred care for people with complex health needs.

Frequently Asked Questions

What is CHC Nurses Agency Network? CHC Nurses Agency Network is a specialist community and consultancy service that supports CHC agency nurses and healthcare organisations with training, guidance and peer support.
Who can join the CHC Nurses Agency Network? Any nurse or healthcare professional involved in NHS Continuing Healthcare, community care or complex care can join our network.
What kind of CHC training do you offer? We provide introductory, advanced and refresher training on CHC assessments, reviews, documentation, Community DOL applications and person-centred care planning.
Do you help organisations prepare for CQC inspections? Yes, we carry out pre-CQC assessments and offer practical advice on strengthening CHC-related policies, documentation and care delivery.
Is your training suitable for agency nurses? Our training is designed specifically with agency nurses in mind and addresses the real-world challenges of CHC and community work.
How does the CHC Nurses community support its members? Members gain access to confidential, invite-only social media groups, 24/7 peer support and regular networking and CPD events.
Can you help with complex CHC cases and funding disputes? We provide guidance and training on evidencing clinical needs, using the DST correctly and navigating CHC reviews and appeals.
Do you work with learning disability and complex behaviour services? Yes, we support services that care for people with learning disabilities and complex needs, promoting person-centred and least restrictive practice.
Where are your CHC training and events delivered? We offer online training and webinars nationwide, and can arrange in-person sessions for organisations depending on location and requirements.
How can I contact CHC Nurses Agency Network? You can get in touch via the contact details and enquiry form on our website to discuss membership, training or consultancy support.

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