CHC Nurses Agency Network: Specialist CHC Training, Consultancy and Community for Nurses and Healthcare Providers

Introduction to CHC Nurses Agency Network: Your Trusted Continuing Healthcare Partner

CHC Nurses Agency Network is a specialist Continuing Healthcare (CHC) consultancy and professional community dedicated to supporting nurses, case managers and healthcare providers across the UK. We combine expert CHC training, consultancy and case management support with a thriving peer network, empowering professionals to deliver safe, compliant and person-centred care.

Whether you are an NHS commissioner, private provider, agency nurse or independent practitioner, our services are designed to help you navigate CHC processes, improve outcomes for patients and develop your professional confidence in this complex field.

What We Do: CHC Training, Consultancy and Professional Support

At CHC Nurses Agency Network, we offer a comprehensive range of services focused on Continuing Healthcare and wider healthcare quality. These include specialist CHC training, pre-CQC support, transition planning, learning disability (LD) support, case management and a unique professional networking community for CHC nurses and healthcare staff.

Specialist CHC Training for Nurses and Healthcare Professionals

Build Confidence and Competence in Continuing Healthcare

Our CHC training programmes are designed specifically for nurses, case managers and healthcare providers who work with adults eligible (or potentially eligible) for NHS Continuing Healthcare funding. We help you understand the full CHC pathway, from screening and assessment through to panel decisions, appeals and reviews.

Training is delivered by experienced CHC nurses who have worked in both commissioning and provider roles, ensuring that you gain real-world, practical insight you can apply immediately in your day-to-day practice.

Key Topics Covered in Our CHC Training Courses

Our CHC courses and workshops typically cover:

Understanding the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care
Using the Checklist and Decision Support Tool (DST) effectively
Applying CHC eligibility criteria and the four key characteristics (Nature, Intensity, Complexity and Unpredictability)
Gathering, interpreting and presenting clinical evidence for CHC assessments
Documenting robust rationales for recommendations and funding decisions
Best practice in person-centred CHC care planning and reviews
Appeals, disputes and retrospective CHC claims
Legal and regulatory considerations, including mental capacity and consent

Every session is designed to improve your confidence, accuracy and consistency in CHC practice, helping providers and commissioners alike to achieve fair, defensible and evidence-based outcomes.

Pre-CQC Support and Quality Assurance for Providers

Preparing Your Organisation for CQC Inspection

Although we are a CHC-focused network, we also support providers to strengthen overall clinical governance and inspection readiness. Our pre-CQC support helps organisations review the quality and safety of CHC-related care and broader nursing practice.

We undertake structured reviews of your policies, documentation and frontline practice, highlighting how well you meet CQC’s key lines of enquiry (KLOEs) and where improvements are needed before inspection.

Benefits of Our Pre-CQC and Quality Support

By working with CHC Nurses Agency Network, providers can:

Identify gaps in CHC documentation, risk management and care planning
Align practice with current legislation, National Framework guidance and CQC expectations
Improve staff understanding of CHC roles, responsibilities and accountability
Strengthen evidence of safe, effective, caring, responsive and well-led services
Boost confidence among staff ahead of CQC visits and CHC audits

Our practical recommendations are tailored to your setting and delivered in a supportive, developmental way that strengthens your internal systems long-term.

Transitions in Care: Seamless CHC and Complex Care Pathways

Supporting Safe and Effective Transitions Between Care Settings

Transitions between hospital, community, home care and specialist placements are high-risk points for people with complex health needs. Our CHC nurses support organisations and families to plan and manage these transitions safely and efficiently, ensuring CHC arrangements stay aligned with clinical needs.

We can assist with discharge planning for CHC-eligible patients, coordination between multi-disciplinary teams and ongoing reviews as needs change.

Personalised Transition and Discharge Planning

Our approach to transition planning includes:

Holistic assessments of clinical, functional and social needs
Person-centred care and support plans tailored to each individual
Clear communication and handover between all involved professionals
Family and carer engagement to ensure understanding and reassurance
Monitoring risk, safety and contingency arrangements post-discharge

Effective transition planning reduces avoidable readmissions, minimises distress for patients and families, and helps providers maintain regulatory compliance and continuity of care.

Specialist Learning Disability (LD) Support within CHC and Complex Care

Person-Centred Care Planning for Individuals with Learning Disabilities

Many people with learning disabilities have complex health needs that intersect with CHC eligibility, community placements and multi-agency care. Our LD-specialist nurses work closely with providers, families and wider MDTs to create person-centred care plans that promote independence, dignity and meaningful lives.

We emphasise communication, sensory needs, positive behaviour support and reasonable adjustments to ensure that people with LD receive safe, compassionate and inclusive care.

Enhancing Safety, Inclusion and Quality of Life

Our LD-focused support includes:

Holistic health action plans and risk assessments
Strategies to reduce restrictive practices and promote autonomy
Support with CHC eligibility, reviews and appeals for individuals with LD
Training for staff on LD awareness, communication and behaviour support
Collaboration with families and advocates to embed co-production

This integrated, evidence-based approach helps providers deliver high-quality LD services that are compliant with CHC policy, CQC standards and human rights principles.

Case Management and Complex CHC Coordination

Expert Clinical Case Management for CHC and Complex Care

CHC Nurses Agency Network provides specialist case management for adults with complex, long-term health needs requiring intensive packages of care at home or in community settings. Our experienced CHC case managers coordinate multidisciplinary input, monitor risk and ensure that care plans remain clinically appropriate and financially sustainable.

We work alongside NHS commissioners, local authorities, providers and families to keep the individual at the centre of every decision.

Benefits of Our CHC Case Management Service

Our case management service supports:

Timely, accurate assessment and review of clinical needs
Robust, person-centred care planning aligned with CHC funding
Improved communication between professionals, providers and families
Efficient use of resources and avoidance of duplication or service gaps
Better health outcomes, quality of life and satisfaction for service users

By combining clinical expertise with in-depth knowledge of CHC processes, our case managers help organisations meet their statutory responsibilities while keeping care truly person-centred.

The CHC Nurses Agency Network Community

A Professional Network Built by CHC Nurses, for CHC Nurses

Alongside our consultancy and training services, CHC Nurses Agency Network offers a unique professional community for nurses and healthcare professionals working in CHC and complex care. We know that only another nurse really understands the pressures, responsibilities and emotional demands of nursing – especially in CHC and high-acuity roles.

Our private network is a safe, relaxed space to connect with like-minded professionals, ask questions, share best practice and support each other all year round.

Regular Events, Peer Support and Long-Term Connections

We run regular online and in-person events to bring our community together, including:

CHC-focused webinars and training sessions
Case discussion forums and peer supervision-style groups
Networking meet-ups for agency nurses, independent practitioners and managers
Policy and practice update sessions following National Framework changes

Many nurses and healthcare professionals in our network form long-term friendships and professional connections, staying in touch and supporting each other throughout their careers.

Private Social Media Groups and 24/7 Professional Discussion

Members of the CHC Nurses Agency Network are invited into confidential, invite-only social media groups where over 500 CHC agency and healthcare professionals connect daily. Within these groups you can:

Discuss complex CHC cases (anonymised and compliant with confidentiality rules)
Share resources, templates and practical tools
Ask for advice on assessments, DSTs, appeals and reviews
Explore career development opportunities in CHC and complex care
Access instant peer support 24-7-365

Our network is moderated to ensure a respectful, professional and supportive space where nurses and healthcare staff can safely share challenges and solutions.

Why Choose CHC Nurses Agency Network?

CHC Nurses Agency Network brings together three crucial elements: specialist CHC expertise, practical consultancy and training, and a strong professional community. This integrated model supports both organisational improvement and individual career development.

By partnering with us, you can expect:

Up-to-date expertise in NHS Continuing Healthcare and funded nursing care
Training and consultancy grounded in real clinical practice
Support with CHC assessments, case management, transitions and LD care
Improved compliance with the National Framework and CQC requirements
Access to a large, active community of CHC professionals across the UK

We are committed to raising standards in CHC practice, empowering nurses and healthcare providers, and ultimately improving outcomes for people with complex health needs.

Events, Workshops and Networking Opportunities

CHC-Focused Events and Professional Development

We organise and participate in a wide range of events focused on CHC and complex care, including workshops, webinars, conferences and small-group training sessions. These sessions cover emerging policy changes, case law, best practice guidance and practical skills development for frontline staff.

Events are suitable for agency nurses, CHC nurse assessors, case managers, providers and commissioners who want to deepen their understanding of CHC and strengthen their professional practice.

Learning, Sharing and Staying Up to Date

By engaging with our events and network, you can:

Stay up to date with changes to the National Framework and CHC guidance
Learn from experienced CHC nurses and subject-matter experts
Share your own insights and contribute to sector-wide learning
Build a professional profile in the CHC and complex care community

Our goal is to create a national community of CHC and complex care professionals committed to excellence, collaboration and continuous improvement.

Join CHC Nurses Agency Network and Elevate Your CHC Practice

If you are looking for specialist CHC training, consultancy, case management support or a professional network that truly understands the realities of CHC and agency nursing, CHC Nurses Agency Network is here to help.

Whether you represent an NHS organisation, an independent provider, a care home, a domiciliary care agency or you are an individual nurse seeking support, we can tailor our services to meet your needs.

Contact us today to discuss your requirements, explore membership of our network and discover how we can help you strengthen CHC practice, improve outcomes and build your professional confidence in this complex, high-impact area of care.

Frequently Asked Questions (FAQs)

What is CHC Nurses Agency Network? CHC Nurses Agency Network is a UK-based specialist Continuing Healthcare training, consultancy and professional community for nurses and healthcare providers.
Who can join the CHC Nurses Agency Network community? Any nurse or healthcare professional involved in CHC, complex care or case management can apply to join our private network and social media groups.
Do you provide formal CHC training courses? Yes, we offer structured CHC training covering the National Framework, DSTs, eligibility criteria, appeals and person-centred care planning.
Are your services suitable for both NHS and independent providers? Yes, we work with NHS commissioners, local authorities, care homes, domiciliary care agencies and independent healthcare providers.
Can you help with complex CHC case management? Yes, our experienced CHC case managers coordinate complex packages of care and support safe, person-centred pathways.
Do you offer support with CQC preparation? We provide pre-CQC quality support tailored to CHC and clinical governance to help providers evidence safe and effective care.
How do your private social media groups work? Our invite-only groups host around 500 CHC professionals who share advice, resources and peer support in a confidential, moderated environment.
Do you run CHC events and workshops? Yes, we regularly host webinars, workshops and networking events focused on CHC updates, best practice and professional development.
Can you support people with learning disabilities who are eligible for CHC? Yes, our LD specialists help design person-centred plans and navigate CHC processes for individuals with learning disabilities.
How can I get in touch with CHC Nurses Agency Network? You can contact us via our website or email/phone to discuss training, consultancy, case management or joining the network.