CHC Nurses Agency Network: Expert CHC Training, Consultancy & Community for Nurses in the UK

Introduction to CHC Nurses Agency Network

CHC Nurses Agency Network is a UK-based specialist organisation dedicated to supporting nurses and healthcare providers working in Continuing Healthcare (CHC), complex care and community-based services. We combine expert CHC training, specialist healthcare consultancy and a thriving professional network of CHC agency nurses across the UK.

With a core community of around 500 experienced CHC agency nurses, we provide a safe, supportive environment where nurses can learn, connect and grow their careers. Alongside our consultancy and training services for healthcare organisations, our invite-only network offers nurses a space to share challenges, improve practice and access up-to-date guidance 24/7.

Whether you are a CHC nurse, case manager, care provider or healthcare leader, CHC Nurses Agency Network is here to help you raise standards in Continuing Healthcare, improve patient outcomes and build a sustainable, knowledgeable workforce.

Comprehensive CHC Training for Nurses & Healthcare Providers

Specialist Training in NHS Continuing Healthcare (CHC)

We deliver specialist CHC training programmes for nurses and multidisciplinary teams involved in assessment, planning and funding of complex care. Our courses cover:

CHC eligibility criteria and the National Framework
Understanding and completing the Checklist and Decision Support Tool (DST)
Best practice in evidence gathering, documentation and reporting
Individualised care planning and risk management for CHC-eligible patients
Legal and regulatory compliance across health and social care

All CHC training is delivered by experienced CHC nurses and practitioners using real-world case examples, so your staff can confidently manage CHC assessments, reviews and appeals, whilst improving consistency, quality and compliance.

Community, Domiciliary and Complex Care Support Planning

CHC Nurses Agency Network offers targeted training on person-centred support planning for community and domiciliary care settings, including packages funded through CHC, personal health budgets and joint-funded arrangements.

We help nurses and care teams to:

Develop safe, person-centred support plans for people living at home or in supported living
Promote independence, dignity and quality of life while managing complex risks
Work in partnership with families, MDTs and community providers
Incorporate evidence-based practice into day-to-day care

This practical training strengthens skills in community-based complex care, helping organisations reduce avoidable admissions, improve outcomes and meet CQC expectations.

Specialist Healthcare Consultancy Services

Pre-CQC Assessment and Readiness Support

Ensuring Compliance and Quality in CHC and Complex Care

Our consultancy team provides tailored pre-CQC assessment and readiness services for organisations delivering CHC, complex care, domiciliary care and community nursing.

We work with you to:

Review and strengthen policies, procedures and clinical governance
Audit care plans, risk assessments and documentation against CQC standards
Identify gaps and risks in CHC and complex care delivery
Develop an action plan to improve safety, effectiveness and responsiveness

Our goal is to help you demonstrate robust, compliant practice and clear evidence of safe, person-centred care during CQC inspections.

Ongoing Quality Improvement and Best Practice

Beyond initial readiness checks, we support providers with continuous quality improvement. This includes:

Reviewing CHC-related practice in line with updated guidance and regulations
Helping embed a culture of learning and reflection within teams
Providing mentoring and support to clinical leads and managers
Supporting service development for complex care and CHC-funded pathways

Our consultancy helps you maintain sustainable, high-quality services that are aligned with CQC and NHS expectations.

Transitions of Care and Hospital Discharge

Seamless Patient Transitions Between Care Settings

We offer expert guidance around transitions of care, particularly for individuals with CHC funding or complex needs moving between hospital, home, care homes and community services.

Our consultancy focuses on:

Designing safe, personalised discharge and transition plans
Ensuring clear multidisciplinary communication and handovers
Maintaining continuity of care and medication safety
Supporting families through complex discharge and funding processes

Reducing Avoidable Admissions and Readmissions

Effective transition planning is central to reducing avoidable hospital admissions and improving outcomes for people with complex needs. Our CHC and community nursing expertise helps organisations put in place:

Proactive monitoring and escalation plans in the community
Robust crisis and contingency planning
Clear roles and responsibilities across services and providers

This not only improves patient and family experience but also supports system-wide efficiency and cost-effectiveness.

Support for Learning Disabilities and Complex Needs

Person-Centred LD Care and Support Plans

Many of the nurses within CHC Nurses Agency Network have extensive experience supporting individuals with learning disabilities (LD) and multiple complex needs funded through CHC or joint funding.

We help providers and teams to:

Develop person-centred care and support plans that promote choice and autonomy
Address communication, sensory and behavioural needs
Balance safety, least restrictive practice and human rights
Work collaboratively with families, advocates and MDTs

Our approach is grounded in the latest best practice for LD nursing and complex care, ensuring individuals can live safe, meaningful and fulfilling lives.

Holistic Support for Complex Physical and Mental Health Needs

We also offer consultancy and training around managing complex physical health conditions, mental health needs and behaviours that challenge in community settings.

This includes:

Holistic assessment and risk management
Integrated physical and mental health care planning
Working with primary care, specialist services and social care
Embedding trauma-informed and recovery-focused practice

Our aim is to support providers to deliver safe, consistent and compassionate care for people with the most complex needs.

A Thriving Professional Network for CHC Agency Nurses

Private Community and Peer Support

At the heart of CHC Nurses Agency Network is our close-knit community of CHC agency nurses across the UK. We know that only another nurse truly understands the pressure, responsibility and emotional impact of our work, especially in complex CHC cases.

Our network offers:

Invite-only social media groups with around 500 CHC nursing professionals
24/7 peer support to discuss professional issues, challenges and good practice
A safe, confidential space to debrief, ask questions and share experience
Opportunities to build long-term professional and personal friendships

Many of our members stay connected for years, supporting each other through career changes, complex cases and personal milestones.

Events, Workshops and Networking

We run regular online and in-person events focused on NHS Continuing Healthcare, complex care and professional development.

These include:

Workshops on CHC assessments, DSTs, case law and appeals
Seminars on policy changes, CQC expectations and best practice
Networking events to connect CHC agency nurses with peers and employers
Informal meet-ups and social events to relax and recharge

Our events help nurses stay up to date, connected and confident in an ever-changing health and social care landscape.

Case Management and Personalised Care Coordination

Expert Complex Case Management

CHC Nurses Agency Network offers specialist case management and care coordination support for individuals with high levels of need in the community, often funded via CHC or joint packages.

Our case management services focus on:

Comprehensive assessment of needs and risks
Developing holistic, person-centred care plans
Coordinating multidisciplinary input across health and social care
Ensuring legal, regulatory and funding compliance

We act as advocates for individuals and families, ensuring they receive safe, appropriate and timely care tailored to their unique circumstances.

Collaborative Approach to Care Delivery

Our approach to case management is collaborative and transparent. We work closely with:

Patients and families, to ensure their voice and preferences are central
Community nursing teams, GPs and specialists
Local authorities and social care providers
Care agencies and personal assistants

This joined-up working supports better outcomes, reduced risk and improved experience for everyone involved in complex care pathways.

Why Join CHC Nurses Agency Network?

CHC Nurses Agency Network is more than a consultancy or training provider – it is a community of CHC specialists committed to improving care for people with complex needs across the UK.

By working with us, you benefit from:

Access to a large, supportive network of CHC agency nurses
Up-to-date CHC training, events and resources
Specialist consultancy services for CQC readiness, CHC practice and complex care
Expert case management and care coordination support
A trusted partner focused on quality, safety and person-centred care

If you are a nurse working in CHC or complex care – or an organisation delivering CHC-funded services – we welcome you to connect with us, join our network and explore how we can support you.

Frequently Asked Questions (FAQs)

What is CHC Nurses Agency Network? CHC Nurses Agency Network is a UK-based specialist community and consultancy supporting nurses and organisations involved in NHS Continuing Healthcare and complex care.
Who can join the CHC Nurses Agency Network? Our private network is primarily for CHC agency nurses and experienced nurses working in Continuing Healthcare, community and complex care settings.
Do you provide CHC training for organisations? Yes, we deliver tailored CHC training for NHS teams, care providers and multidisciplinary professionals involved in CHC assessments and care planning.
Can you help us prepare for a CQC inspection? We offer pre-CQC assessments, policy and documentation reviews, and improvement plans for CHC and complex care services.
Do you support transitions from hospital to home? Yes, we provide consultancy on safe hospital discharge, community packages and continuity of care for people with complex needs.
How do your invite-only social media groups work? Approved members gain access to confidential online groups where CHC nurses can share issues, ask questions and support each other 24/7.
Do you run events or workshops for CHC nurses? We run regular online and in-person events, workshops and networking sessions focused on CHC, complex care and professional development.
Can you help with case management for complex patients? Yes, we offer expert case management and personalised care coordination for individuals with high levels of need, often funded through CHC.
How experienced are your trainers and consultants? Our trainers and consultants are highly experienced CHC nurses and practitioners with extensive frontline and managerial expertise.
How do I get started with CHC Nurses Agency Network? You can contact us via our website or social channels to enquire about joining the network, booking training or arranging consultancy support.