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CHC Nurses Agency Network: Specialist CHC Nursing Support, Training & Community
Connecting and empowering CHC agency nurses across the UK
The CHC Nurses Agency Network is a specialist community and support hub for Continuing Healthcare (CHC) nurses working in agency, bank and independent roles across the UK.
We bring CHC professionals together to share expertise, access tailored training, improve practice, and build long-lasting professional relationships that make working in CHC safer, easier and more rewarding.
From CHC eligibility and DSTs to community DOLs, transitions of care and CQC expectations, our network supports you with the knowledge, peer support and resources you need to deliver high-quality, compliant Continuing Healthcare.
What is the CHC Nurses Agency Network?
A dedicated professional network for CHC nurses
The CHC Nurses Agency Network is a confidential, invite-only community of around 500 experienced CHC agency nursing professionals who work in NHS Continuing Healthcare, community services, case management and complex care.
We know that only another nurse truly understands the pressures and responsibilities of CHC decision-making, complex assessments and managing risk in the community, which is why our network is built by nurses, for nurses.
Our members connect through private social media groups, online forums and events, where they can share practice issues, ask questions and access support 24/7, 365 days a year.
A safe space to relax, learn and grow your CHC career
The Network is a place to relax, offload and reflect with colleagues who genuinely understand the demands of CHC nursing, while also providing structured opportunities to develop your career, confidence and competence.
Many CHC nurses in our community go on to build strong, long-term friendships, support each other through challenging cases and collaborate on professional opportunities across different organisations and regions.
We help you grow your professional profile in CHC, stay updated with national guidance and local practice trends, and build a reliable support system around your work.
Specialist Training & Education for CHC Nurses
Targeted courses for Continuing Healthcare practice
The CHC Nurses Agency Network offers specialist training programmes designed for nurses involved in NHS Continuing Healthcare eligibility, reviews, case management and complex care planning.
Our courses and resources cover key areas such as:
- Understanding and applying the National Framework for NHS Continuing Healthcare
- Preparing and completing Checklists, DSTs and reviews
- Evidence gathering, clinical rationales and robust documentation
- Best practice in multidisciplinary team (MDT) working
- Community risk management, safeguarding and complex behaviour support
Training is delivered by experienced CHC clinicians and case managers, ensuring content is practical, compliant and directly relevant to real-world CHC work.
Flexible learning: online, events and peer-led sessions
We recognise that agency and CHC nurses work varied and often demanding patterns, so our education offer is designed to be flexible and accessible.
Our learning opportunities include:
- Live and recorded online workshops and webinars
- Peer-led case discussion sessions for complex CHC scenarios
- Virtual and in-person networking events with guest speakers
- Shared resource libraries with up-to-date CHC tools, templates and guides
This blended approach helps CHC nurses keep their knowledge current, build confidence with assessments and improve the quality and consistency of their practice.
Expert CHC Support & Consultancy for Nurses and Organisations
Support with CHC processes and decision-making
The CHC Nurses Agency Network connects nurses and organisations with expert CHC support on complex cases, eligibility decisions and appeals.
Through our network, CHC professionals can access:
- Guidance on complex eligibility decisions and borderline cases
- Support with appeals, disputes and local resolution meetings
- Advice on documentation, evidence and clinical rationales
- Peer review of CHC assessments and care plans
This helps nurses feel more secure in their clinical reasoning, reduces risk and promotes more consistent, defensible CHC decisions.
Preparation for CQC and quality assurance in CHC services
While we are primarily a network for individual nurses, many of our members work with or on behalf of CHC providers, community services and complex care packages that are subject to CQC or commissioner scrutiny.
Through shared expertise across the network, CHC nurses can gain insight into:
- Best practice documentation that supports quality ratings
- How CHC decision-making links with CQC safe, effective and well-led domains
- Common gaps found in CHC-related services and how to address them
- Practical steps to improve quality, safety and governance in CHC provision
By strengthening CHC knowledge and practice at nurse level, organisations benefit from better compliance, reduced risk and improved patient outcomes.
Support for Individuals with Learning Disabilities in CHC
Person-centred CHC care for people with Learning Disabilities
Many nurses in the CHC Nurses Agency Network work with individuals with Learning Disabilities (LD) and complex needs who may be eligible for NHS Continuing Healthcare or joint funding.
Our community shares best practice on:
- Developing person-centred care plans that promote independence, dignity and choice
- Balancing risk enablement with safety and safeguarding responsibilities
- Working with families, advocates and multidisciplinary teams
- Using positive behaviour support and trauma-informed approaches
This peer-to-peer support helps CHC and LD nurses deliver compassionate, legally sound care that improves the quality of life for individuals and their families.
Safety, autonomy and rights-based practice
Our network reinforces the importance of rights-based practice for individuals with Learning Disabilities who access CHC or complex care services.
Through shared experience, we explore:
- How the Mental Capacity Act and Human Rights Act intersect with CHC
- Best practice in consent, capacity and advocacy in LD settings
- Strategies for maintaining autonomy and choice within complex care packages
- Collaborative working with families and support networks
This ensures CHC nurses feel supported and informed when navigating complex legal, ethical and clinical issues.
CHC & Community DoLS: Training, Discussion and Peer Support
Specialised CHC training for assessment and review
Our network provides opportunities to deepen your expertise in CHC assessment, review and funding processes through structured and informal learning.
Topics frequently covered within the Network include:
- Understanding domains, severity levels and key indicators in the DST
- Writing clear, defensible rationales that stand up to scrutiny
- Managing expectations with families and partner agencies
- Ensuring timely reviews and effective ongoing case management
This continual learning environment helps CHC nurses stay confident and competent in a fast-evolving policy and practice landscape.
Community DoLS (Deprivation of Liberty Safeguards) in CHC
Many CHC cases involve deprivations of liberty in the community, requiring nurses to be familiar with the legal framework and local processes.
Within the Network, members share:
- Guidance on when Community DoLS may be required in CHC cases
- Experience of completing or contributing to DoLS-related documentation
- Ways to support providers and families in understanding restrictions and safeguards
- Updates on best practice and anticipated changes such as Liberty Protection Safeguards (LPS)
This collective expertise helps CHC nurses navigate these complex requirements while keeping individuals’ rights and safety at the centre of practice.
Case Management & Complex Care Coordination
Supporting CHC case management and coordination
Many members of the CHC Nurses Agency Network work in case management roles, coordinating complex care packages and community services for CHC-eligible individuals.
Through our confidential groups, CHC nurses can:
- Discuss complex case scenarios in an anonymised, safe environment
- Share tools for care coordination, risk assessment and review planning
- Exchange ideas on engaging hard-to-reach clients and families
- Reflect on balancing clinical, financial and quality-of-life considerations
This collaborative learning helps case managers deliver more integrated, person-centred support and better outcomes for individuals under CHC.
Improving outcomes, safety and quality of life
By strengthening CHC nursing practice at every stage of the pathway – from checklist to long-term review – the Network contributes to better outcomes, greater safety and improved quality of life for those receiving Continuing Healthcare.
Shared learning around clinical, emotional and social needs supports more holistic care planning, effective use of resources and improved collaboration across agencies.
Ultimately, our goal is to support CHC nurses to feel confident, connected and valued in the vital work they do.
Events, Community & How to Join the CHC Nurses Agency Network
Regular events to bring CHC nurses together
The CHC Nurses Agency Network runs regular events to bring our community together, both online and, where possible, face to face.
These events may include:
- Virtual meet-ups and coffee mornings
- Topic-focused webinars and Q&A sessions
- Peer supervision and reflection groups
- Informal social gatherings to relax and connect
Most of the nurses in our Network stay in touch frequently between events, building meaningful professional and personal connections that last many years.
Private social media groups and 24/7 peer support
We welcome new members into our private, invite-only social media groups, where CHC nurses can raise professional issues, ask for advice and share resources at any time.
Our confidential online spaces are moderated to remain professional, respectful and supportive, ensuring members can share safely within a trusted community of CHC specialists.
Whether you are new to CHC or an experienced practitioner, our Network offers a place to connect, learn and grow with like-minded professionals.
Join the CHC Nurses Agency Network
If you are a nurse working in NHS Continuing Healthcare, complex care, case management or related community roles, you are welcome to enquire about joining our Network.
Membership gives you access to:
- Private peer support groups
- Specialist CHC resources and updates
- Training opportunities and events
- A community of over 500 CHC agency nursing professionals
Contact us today to find out how to join the CHC Nurses Agency Network and start benefitting from shared knowledge, community and professional support.
Frequently Asked Questions
- What is the CHC Nurses Agency Network? The CHC Nurses Agency Network is a private UK-wide community of CHC agency nurses offering peer support, specialist resources and professional development.
- Who can join the CHC Nurses Agency Network? Registered nurses working in NHS Continuing Healthcare, complex care, community case management or related fields can apply to join.
- Is the Network only for agency nurses? While we focus on agency and independent CHC nurses, we also welcome CHC professionals working in bank, commissioned or fixed-term roles.
- What kind of training does the Network offer? We offer CHC-focused training on eligibility, DSTs, documentation, community risk management, case management and related topics.
- How does the Network support CHC nurses day to day? Members access confidential peer support 24/7 via private social media groups, resource sharing and regular events.
- Do you provide support with CHC eligibility and appeals? Yes, our community shares experience, tips and guidance on complex eligibility decisions, appeals and documentation.
- Can I get help with Learning Disability and CHC cases? Many members specialise in Learning Disabilities and share best practice around person-centred CHC and complex LD care.
- Are events and groups online or in person? Most of our activities are online for nationwide access, with occasional in-person events where possible.
- Is the CHC Nurses Agency Network confidential? Yes, our core groups are invite-only, moderated and designed to allow safe, anonymised professional discussion.
- How do I join the CHC Nurses Agency Network? You can contact us via our website or social media channels to express interest and receive details on how to join.
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