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CHC Nurses Agency Network | Continuing Healthcare Training, Support & Community

Specialist Continuing Healthcare Support for Agency Nurses and Healthcare Organisations

The CHC Nurses Agency Network is a dedicated community and consultancy service for nurses working in NHS Continuing Healthcare (CHC) and complex care. We combine specialist CHC training, expert healthcare consultancy, and a thriving peer network to help nurses, case managers, and providers deliver safe, person-centred care while staying compliant with national frameworks and CQC requirements.

With a core network of around 500 experienced CHC agency nurses, we provide a supportive space to connect, learn, and share real-world best practice. Our aim is to make professional life easier for CHC nurses, strengthen confidence in clinical decision-making, and ultimately improve outcomes for adults with complex ongoing healthcare needs.

What Is the CHC Nurses Agency Network?

The CHC Nurses Agency Network is more than just a professional group – it is a relaxed, supportive community where agency nurses can talk openly about the realities of Continuing Healthcare work. Only another nurse truly understands the pressure, responsibility, and emotional load that comes with CHC assessments, appeals, complex discharges, and case management.

We offer a mix of online support, private social media groups, in-person and virtual events, webinars, and consultancy services designed to help nurses and organisations navigate the complexities of CHC, community DoLS (Deprivation of Liberty Safeguards), and complex care packages.

Professional Community & Peer Support for CHC Agency Nurses

At the heart of CHC Nurses Agency Network is our close-knit community of Continuing Healthcare professionals. Members regularly stay in touch, ask questions, and share professional issues 24/7/365 through our confidential, invite-only social media groups.

Many nurses form long-lasting friendships and support networks that continue for years, helping them cope with the demands of CHC work while progressing their careers and maintaining their wellbeing.

Private Social Media Groups for CHC Nurses

We host several confidential, invite-only online groups where CHC nurses can:

• Share complex CHC eligibility, DST, and checklist queries in a supportive environment.
• Discuss professional challenges such as funding disputes, reviews, and appeals.
• Gain honest advice from peers who understand agency and CHC pressures.
• Access signposting to relevant policies, guidance, and tools.
• Connect with other nurses working in similar CHC roles and regions.

These groups provide a safe space to talk about Continuing Healthcare practice, without judgement, and with the reassurance that everyone understands the unique nature of CHC nursing.

Regular Networking Events & Meet-Ups

We run regular online and in-person events to bring our CHC nursing community together. These are designed to be relaxed, practical, and genuinely useful:

• Networking sessions to meet other CHC nurses and share experiences.
• Informal meet-ups for peer support, reflection, and connection.
• Topic-based discussions on current CHC challenges and case law.
• Career-focused sessions on agency work, contracts, and progression.

Whether you are new to Continuing Healthcare or highly experienced, you will find others at a similar stage, willing to listen, advise, and support.

Specialist CHC Training for Nurses and Healthcare Teams

Alongside our community support, CHC Nurses Agency Network offers structured training programmes that help nurses, case managers, and providers deliver safe, lawful, and effective Continuing Healthcare practice.

Our training is developed and delivered by experienced CHC nurses who understand both the NHS National Framework and the realities of day-to-day practice in hospitals, community settings, and commissioning environments.

Continuing Healthcare Eligibility & Assessment Training

We provide targeted CHC eligibility and assessment training that covers:

• Understanding the NHS National Framework for Continuing Healthcare.
• Completing checklists, Decision Support Tools (DSTs), and Fast Track pathways.
• Identifying primary health need and applying the key characteristics.
• Working effectively within multidisciplinary teams (MDTs).
• Preparing clear, defensible clinical rationales for CHC decisions.

Our courses blend legal and policy knowledge with practical case examples, helping nurses to feel confident and competent in CHC assessments.

Community DoLS (Deprivation of Liberty) & Legal Compliance Training

We also offer specialised training on community Deprivation of Liberty Safeguards (DoLS) and wider legal responsibilities linked to Continuing Healthcare and complex care:

• Recognising and managing deprivations of liberty in community settings.
• Understanding best interests decisions and human rights considerations.
• Coordinating with local authority and legal frameworks.
• Documenting decisions to support CQC inspections and legal scrutiny.

This training helps organisations and nurses stay compliant, protect service users’ rights, and reduce risk.

Training on Transitions of Care & Complex Discharge Planning

Safe transitions are critical for adults with complex health needs. Our transitions of care training supports nurses and teams to manage moves between hospital, community, care homes, and supported living:

• Planning and coordinating safe discharges for CHC-funded individuals.
• Ensuring continuity of complex care packages, equipment, and support.
• Working with families, care providers, and commissioning teams.
• Reducing readmissions, safeguarding risks, and care breakdown.

Nurses leave with practical frameworks and tools to manage transitions confidently and compassionately.

Expert Healthcare Consultancy for CHC, Case Management & CQC

CHC Nurses Agency Network also provides specialist consultancy services for organisations delivering or commissioning CHC and complex care. We partner with providers, case managers, and commissioning teams to improve quality, compliance, and outcomes.

Pre-CQC Support and Quality Assurance in CHC Services

We conduct pre-CQC assessments and quality reviews for services providing care to CHC-funded individuals:

• Reviewing care records, risk assessments, and support plans for CHC clients.
• Assessing governance frameworks and clinical oversight.
• Identifying gaps in CHC-related compliance and quality.
• Providing clear, action-focused recommendations for improvement.

Our consultancy helps you prepare confidently for CQC inspections and demonstrate safe, person-centred care for people with complex needs.

Person-Centred Care Planning for Complex Needs and Learning Disabilities

We support organisations to develop robust, person-centred care plans for individuals with Learning Disabilities, autism, and complex physical health needs, including those who are CHC-funded.

• Creating detailed, personalised care and support plans.
• Embedding communication needs, preferences, and strengths.
• Balancing clinical safety with independence, dignity, and choice.
• Working collaboratively with families, advocates, and MDT members.

Our approach ensures care plans are clinically sound, rights-focused, and aligned with CHC requirements and CQC expectations.

Case Management Advice & Support for CHC-Funded Individuals

We offer advisory support to case managers, nurses, and organisations involved in coordinating Continuing Healthcare packages. Our focus is always on person-centred, coordinated care that meets both clinical and emotional needs.

Coordinating Safe, Effective CHC Care Packages

Our consultancy can assist with:

• Designing and reviewing holistic CHC care packages.
• Resource allocation and working with multiple providers.
• Managing complex risk and safeguarding concerns.
• Ensuring ongoing reviews remain compliant with the National Framework.

We help teams streamline coordination, avoid duplication, and keep the person at the centre of all decision-making.

Supporting Legal and Regulatory Compliance in CHC

Our network and consultancy services are designed to reinforce legal and regulatory compliance across all aspects of CHC practice:

• Aligning practice with the NHS National Framework and local policies.
• Ensuring robust documentation for audits, appeals, and CQC inspections.
• Promoting defensible decision-making and transparent processes.
• Reducing risk around eligibility decisions, reviews, and community DoLS.

We give nurses and organisations the confidence that their Continuing Healthcare work stands up to scrutiny.

Events, Webinars & CHC Policy Updates

To keep our community and clients up to date, we host regular webinars, seminars, and workshops on key CHC topics, including policy changes, case law, and best practice.

Staying Current with CHC Policies, Case Law and Trends

Our events help CHC nurses and organisations to:

• Stay ahead of updates to the National Framework and guidance.
• Understand the impact of new case law on eligibility and appeals.
• Explore real-world scenarios and learning from complex cases.
• Network with peers, commissioners, and experienced CHC specialists.

Attendees leave with practical tools, templates, and insight they can apply immediately in their CHC roles.

Why Join the CHC Nurses Agency Network?

• Specialist CHC Focus: We are dedicated specifically to Continuing Healthcare and complex care, so every conversation and training is relevant.
• Real-World Expertise: Our network is built on the experience of hundreds of CHC agency nurses working across the UK.
• Supportive Community: A relaxed, understanding space where nurses can talk honestly about the pressures of CHC work.
• Comprehensive Support: From peer networking to formal training and consultancy, we cover the full CHC journey.
• Career Development: Grow your knowledge, confidence, and opportunities as a CHC agency nurse.
• Regulatory Confidence: Strengthen your practice around CQC expectations, legal frameworks, and the National Framework.

Join the CHC Nurses Agency Network

We welcome new members into our CHC Nurses Agency Network and invite you to join our private social media groups, events, and training programmes. Whether you are an individual CHC nurse, an agency, or a healthcare organisation, we can support you to navigate Continuing Healthcare with greater ease, confidence, and connection.

To find out more about joining the network, booking training, or arranging consultancy support, please contact us via our website, email, or phone. We look forward to supporting your Continuing Healthcare journey.

Frequently Asked Questions (FAQs)

1. What is the CHC Nurses Agency Network? The CHC Nurses Agency Network is a specialist community and consultancy for nurses and organisations working in NHS Continuing Healthcare and complex care.
2. Who can join the CHC Nurses Agency Network? Any nurse or healthcare professional involved in CHC, complex discharge, or case management, especially agency nurses, is welcome to apply to join.
3. Do you offer formal training on NHS Continuing Healthcare? Yes, we provide structured CHC training on eligibility assessments, DST completion, Fast Track, and the National Framework.
4. Are your training sessions suitable for nurses new to CHC? Yes, our courses are designed for both nurses new to Continuing Healthcare and experienced CHC practitioners seeking updates or refreshers.
5. How does the private social media network work? Members are invited into confidential online groups where they can ask questions, share cases (de-identified), and access peer support 24/7.
6. Can you help organisations prepare for CQC inspections? Yes, we offer pre-CQC assessments, quality reviews, and guidance to strengthen CHC-related documentation and practice.
7. Do you provide consultancy on CHC case management and care packages? We support teams with designing, reviewing, and troubleshooting CHC care packages, transitions, and ongoing reviews.
8. Are your services available online as well as in person? We offer a mix of online training, webinars, and virtual support, alongside in-person events and consultancy by arrangement.
9. How often do you run events and webinars? We run events and webinars regularly throughout the year, focusing on CHC policy updates, case law, and practical skill-building.
10. How can I contact the CHC Nurses Agency Network? You can contact us through our website contact form, by email, or by phone to enquire about membership, training, or consultancy services.

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