CHC Nurses Agency Network – Specialist Continuing Healthcare Training, Consultancy & Support for Agency Nurses
Empowering CHC Agency Nurses & Healthcare Organisations to Deliver Outstanding Person-Centred Care
CHC Nurses Agency Network is a specialist professional network and consultancy dedicated to supporting agency nurses and healthcare providers working in NHS Continuing Healthcare (CHC) and community-based care.
We combine expert CHC training, practical consultancy and a strong peer support community to help nurses and organisations improve care quality, stay compliant, and achieve better outcomes for patients and families.
With a growing core network of around 500 CHC agency nursing professionals, we provide a safe, confidential and collaborative space where nurses can share knowledge, seek advice, and build long-term professional relationships.
What Is the CHC Nurses Agency Network?
The CHC Nurses Agency Network is a dedicated hub for agency nurses working in Continuing Healthcare, community nursing and complex care. Our aim is to make your professional life easier, more supported and more informed, so you can deliver the best possible care in every setting.
We understand that only another nurse truly understands the daily pressures of nursing – especially in CHC roles, where you are managing complex needs, tight timescales and evolving frameworks. That is why our network focuses on:
- Creating a supportive community where CHC agency nurses can relax, connect and share experiences.
- Offering specialist CHC training and CPD opportunities tailored to agency and bank nurses.
- Providing practical consultancy and guidance around CHC processes, documentation and compliance.
- Helping nurses and organisations stay up to date with CHC policy changes, CQC expectations and best practice.
Many nurses within our network become friends and remain connected for years, building trusted professional relationships that support both career development and personal well-being.
Our Core Services for CHC Agency Nurses & Healthcare Providers
1. Specialist Training for Continuing Healthcare (CHC) Nurses
We deliver comprehensive CHC training programmes designed for agency nurses, bank nurses and independent practitioners working in Continuing Healthcare and complex community care.
Our courses are suitable for both new and experienced CHC practitioners and typically cover:
- Introduction to NHS Continuing Healthcare: frameworks, terminology and national guidance.
- CHC eligibility assessments: understanding the Decision Support Tool (DST), checklist and key indicators of primary health need.
- Care planning in CHC: person-centred, outcome-focused care plans aligned with assessed needs.
- Funded Nursing Care (FNC) and CHC funding: roles, responsibilities and documentation requirements.
- Regulatory compliance: CQC expectations, professional accountability and record-keeping standards for agency staff.
All training is delivered by experienced CHC nurses and consultants who understand the real-world challenges of agency work, ensuring content is practical, relevant and directly applicable to your day-to-day role.
2. Expert CHC Consultancy for Organisations & Provider Services
In addition to supporting individual nurses, the CHC Nurses Agency Network provides consultancy services for care providers, agencies and multidisciplinary teams working with CHC-funded clients.
Our consultancy solutions include:
- Service reviews and quality improvement for CHC and complex care packages.
- Support with CHC assessments and appeals, including documentation review and case preparation.
- Clinical documentation and care plan auditing to meet CQC and commissioning requirements.
- Workforce development planning for CHC-experienced agency nurses and support staff.
We work in partnership with your organisation to implement best practice models of person-centred care, strengthen compliance and deliver safe, effective and compassionate services.
3. Support with Care Transitions & Complex Community Care
Managing Transitions in Care: From Hospital to Home & Between Settings
Transitions in healthcare – such as discharge from hospital to home, movement into a nursing home or a change of provider – are high-risk moments for patients with complex health and social care needs.
The CHC Nurses Agency Network connects you with experienced CHC nurses who understand how to manage:
- Discharge planning and safe transfer of care.
- Continuity of CHC funding and entitlement during transitions.
- Communication between MDTs, families, commissioners and providers.
- Care plans that adapt quickly to changes in condition or environment.
We promote a structured, person-centred approach to transitions that prioritises safety, comfort and continuity of care, reducing the risk of readmission or breakdown in care packages.
4. Pre-CQC Support & Quality Assurance for CHC Services
Preparing CHC Services and Agency Nurses for CQC Expectations
Whether you are an agency placing CHC nurses, a care provider delivering CHC-funded packages, or an individual nurse working in a regulated setting, understanding CQC expectations is essential.
We offer pre-CQC support and quality assurance guidance tailored to CHC and community settings, including:
- Review of policies, clinical documentation and risk assessments.
- Guidance on safe staffing, competency evidence and supervision for agency staff.
- Support with embedding person-centred, outcome-driven care in CHC packages.
- Advice on aligning practice with the CQC’s five key questions: safe, effective, caring, responsive and well-led.
Our aim is to help you and your teams feel confident, prepared and inspection-ready, with systems that reflect high standards of professional practice.
5. Person-Centred Support Planning for Learning Disabilities & Complex Needs
Many CHC-funded individuals live with learning disabilities, autism, brain injuries or multiple long-term conditions. Effective support requires specialist, person-centred planning that respects each individual’s history, preferences, communication style and goals.
The CHC Nurses Agency Network promotes and supports:
- Holistic, person-led support plans that go beyond clinical tasks to consider independence, dignity and quality of life.
- Collaborative working with families, advocates, MDT members and support staff.
- Positive risk management and safeguarding approaches that balance safety with autonomy.
- Regular review of plans to reflect changing needs, abilities and aspirations.
Our community of experienced nurses share resources, templates and practice tips to help you create clear, effective and meaningful care plans in any CHC or community setting.
Specialist Training in CHC & Community DoLS Processes
Building Confidence in CHC Eligibility, Documentation & Appeals
Our targeted CHC training supports nurses and providers involved in:
- Completing and contributing to CHC checklists and DSTs.
- Understanding evidence requirements for each CHC domain.
- Writing clear, concise and defensible clinical rationales.
- Participating in multidisciplinary team meetings and CHC reviews.
- Supporting or preparing appeals and local resolution processes.
By deepening your understanding of CHC frameworks and expectations, we help you work more efficiently, protect your professional registration and secure better outcomes for service users.
Community Deprivation of Liberty Safeguards (DoLS) & Liberty Protection Safeguards (LPS)
Working in CHC and community care often means supporting people who lack capacity and may be deprived of their liberty in their best interests. Understanding the legal framework is essential for safe and lawful practice.
The CHC Nurses Agency Network provides guidance and training on:
- The principles of the Mental Capacity Act (MCA) and best interests decision-making.
- Community DoLS and forthcoming Liberty Protection Safeguards (LPS) processes and responsibilities.
- Accurate documentation of capacity assessments, restrictions and safeguards.
- Working collaboratively with local authorities, commissioners and legal representatives.
This support helps nurses and providers to navigate complex legal requirements confidently, ensuring individuals’ rights, safety and well-being are always at the centre of care.
CHC Events, Workshops & Networking Opportunities
The CHC Nurses Agency Network runs regular events and workshops designed to bring our community together, support professional development and share the latest updates in CHC and community nursing.
Our activities include:
- Online and in-person CHC training days and masterclasses.
- Peer discussion groups focused on real-life cases and practice dilemmas.
- Networking events for agency nurses to build long-term professional contacts.
- Expert-led webinars on CHC policy changes, case law and best practice.
Most nurses in our network keep in regular contact through private, invite-only social media groups, building a 24/7 source of support, advice and encouragement.
Private Social Media Groups & 24/7 Peer Support
We welcome new members into our private CHC Agency Nurses Network social media groups, where you can:
- Ask practice questions and get feedback from experienced CHC colleagues.
- Share professional challenges in a confidential, non-judgemental environment.
- Access shared resources, templates and tools for CHC practice.
- Find out about upcoming events, training and opportunities.
Professional issues are openly and respectfully discussed 24-7-365 between our core network of around 500 CHC agency nursing professionals through our secure, invite-only online communities.
Case Management & Coordination in CHC Settings
Many members of the CHC Nurses Agency Network are involved in case management and care coordination for individuals with CHC funding.
Our network supports and shares best practice on:
- Initial assessment and care planning for complex needs.
- Coordinating MDT input across health and social care services.
- Reviewing and adjusting care packages in response to clinical change.
- Ensuring all relevant legal, regulatory and funding requirements are consistently met.
This collaborative approach supports safe, person-centred and cost-effective care, giving families and providers confidence in the care being delivered.
Why Join or Work with the CHC Nurses Agency Network?
- Specialist Focus on CHC: We understand Continuing Healthcare inside out, from eligibility to long-term case management.
- Community & Support: You are never alone – our network offers constant access to peers who truly understand your role.
- Practical, Real-World Training: All education is designed and delivered by experienced CHC practitioners.
- Confidential, Safe Space: Our invite-only groups allow open discussion of professional issues within a trusted environment.
- Career Development: Through events, mentoring and networking, we help you build a sustainable and rewarding CHC career.
How to Get Involved
If you are an agency nurse working in CHC or complex community care, or an organisation seeking specialist CHC training and consultancy, the CHC Nurses Agency Network would love to hear from you.
You can:
- Join our private CHC nurse network and social media groups to access peer support and resources.
- Book CHC training for yourself or your team to build confidence and competence.
- Arrange consultancy for CHC service development, documentation or pre-CQC preparation.
Contact us today via our website or telephone to discuss how the CHC Nurses Agency Network can support your practice, your team and your patients.
Frequently Asked Questions (FAQs)
- What is the CHC Nurses Agency Network? The CHC Nurses Agency Network is a specialist community and consultancy supporting agency nurses and providers working in NHS Continuing Healthcare and complex community care.
- Who can join the CHC Nurses Agency Network? Agency nurses, bank nurses and independent practitioners with an interest in CHC or complex community care are welcome to join.
- Do you offer CHC training for individual nurses? Yes, we provide structured CHC training and CPD opportunities for individual nurses at all levels of experience.
- Can you deliver CHC training for teams or organisations? Yes, we offer bespoke training packages for agencies, care providers and multidisciplinary teams involved in CHC.
- How do your private social media groups work? Our groups are invite-only, confidential spaces where CHC nurses can ask questions, share experiences and access peer support 24/7.
- Do you help with CHC assessments and appeals? We provide guidance, training and consultancy around CHC documentation, assessments and appeals processes.
- Can you support with CQC preparation for CHC services? Yes, we offer pre-CQC support and quality assurance advice specifically tailored to CHC and community care settings.
- Do you provide guidance on Community DoLS and LPS? We offer training and resources on Mental Capacity Act principles, community DoLS and the transition to Liberty Protection Safeguards (LPS).
- Is the network UK-based? Yes, our primary focus is on UK-based CHC practice, frameworks and regulations.
- How can I contact or join the CHC Nurses Agency Network? You can get in touch via our website or phone to request membership, book training or arrange consultancy support.