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CHC Nurses Agency Network: Empowering CHC Nurses Through Training, Support and Community
About CHC Nurses Agency Network and Our Mission
The CHC Nurses Agency Network is a UK-based community and consultancy dedicated to nurses and healthcare organisations working in NHS Continuing Healthcare (CHC) and complex care. Our focus is to support CHC assessors, agency nurses, and providers to deliver safe, effective and compliant care, while also building a strong professional network.
We combine hands-on clinical experience with up-to-date knowledge of CHC frameworks, community Deprivation of Liberty (DOL) processes, and CQC requirements. Through specialist training, peer support and consultancy, we help nurses develop their careers and organisations improve care quality, compliance and patient outcomes.
A Supportive Community for CHC Agency Nurses
The CHC Nurses Agency Network is more than a training and consultancy service – it is a place for nurses to connect, decompress and grow professionally. Only another nurse truly understands the pressures, responsibility and emotional load of CHC and complex care work, which is why our network focuses on peer understanding and mutual support.
We host a range of private, invite-only social media groups with around 500 CHC agency nursing professionals who share professional issues, advice and opportunities 24/7/365. Many nurses build lasting friendships and professional partnerships that continue for years.
New members are welcome to join our CHC Agency Nurses Network, take part in our online discussions, social events and educational sessions, and benefit from a supportive environment that understands the realities of CHC nursing.
Comprehensive CHC Training for Healthcare Professionals
Specialist Courses in NHS Continuing Healthcare (CHC)
We provide tailored Continuing Healthcare training for nurses, case managers, CHC teams and healthcare providers across the UK. Our courses cover core elements of the CHC process including:
- Understanding the National Framework for NHS Continuing Healthcare
- Completing Checklist and Decision Support Tool (DST) assessments accurately
- Eligibility criteria, primary health need and evidence gathering
- Person-centred care planning for CHC-funded packages
- Appeals, reviews and CHC panel preparation
- Working effectively with CCG/ICB CHC teams and multidisciplinary professionals
Our training is delivered by experienced CHC nurses and clinical experts and is suitable for both nurses new to CHC and those wishing to refresh and advance their knowledge. We focus on practical skills, documentation standards and real-world scenarios, so participants can navigate the CHC funding system with confidence.
Community DOL Application Process Training
The CHC Nurses Agency Network offers specialist training on the Community Deprivation of Liberty (DOL) application process within Continuing Healthcare and community care settings. We help teams understand:
- Legal and ethical principles underpinning Deprivation of Liberty
- When and how to identify a possible DOL in the community
- How to complete and submit community DOL applications accurately
- Best practice documentation and risk assessments
- Ensuring compliance with national guidance and local policies
By strengthening your team’s understanding of community DOL processes, we help reduce delays, minimise legal risk and support timely, lawful and person-centred care for individuals with complex needs.
Events, Workshops and Networking Opportunities
We run regular events for CHC agency nurses and healthcare professionals, including online and in-person:
- Educational webinars and workshops on CHC topics
- Practical case-based sessions and peer learning
- Networking events and informal meet-ups
- Panel discussions on policy updates and best practice
These events offer valuable opportunities to stay up to date with CHC policy changes, share insights with colleagues, and build a trusted professional network that supports your practice and your wellbeing.
Consultancy Services for Care Quality & Compliance
Pre-CQC Mock Inspections and Compliance Support
Our consultancy team helps domiciliary care providers, complex care agencies and CHC providers prepare for CQC inspections with comprehensive pre-CQC assessments. We review your:
- Policies, procedures and governance frameworks
- Care plans, risk assessments and CHC documentation
- Staff training, supervision and competency records
- Safeguarding, incident reporting and quality assurance processes
Following our detailed review, we provide actionable recommendations to strengthen compliance and improve ratings across Safe, Effective, Caring, Responsive and Well-led. Working with CHC Nurses Agency Network ensures your organisation is inspection-ready and delivering consistently high standards of care.
Managing Transitions in Healthcare and CHC
Transitions between care settings – for example hospital to home, residential care to community, or moving into a CHC-funded package – can be complex and high-risk. We offer expert advice and support to design and implement safe, person-centred transition plans for individuals with complex needs.
Our approach focuses on:
- Clear clinical handover and documentation
- Continuity of care and medication management
- Risk management and safeguarding considerations
- Family communication and involvement in planning
- Monitoring outcomes and responding quickly to any issues
By improving how transitions are managed, we help organisations reduce disruptions, avoid unnecessary readmissions and improve patient and family experience.
Specialist Support for People with Learning Disabilities
The CHC Nurses Agency Network has strong expertise in supporting individuals with learning disabilities and complex health needs, particularly where CHC funding is in place or being considered. We work with providers and families to design person-centred care and support plans that promote:
- Independence, choice and control
- Communication that respects the person’s needs and preferences
- Positive behaviour support and risk reduction
- Health promotion and access to specialist services
- Dignity, rights and inclusion in the community
Our collaborative, holistic approach helps teams provide care that is both clinically robust and truly person-centred.
Expert Case Management and Person-Centred CHC Support
Personalised CHC Case Management Solutions
We offer specialist case management for individuals eligible for NHS Continuing Healthcare, working alongside providers, families and commissioners. Our case management team can support with:
- Assessing complex health and social care needs
- Coordinating multidisciplinary input and care packages
- Monitoring care quality and reviewing outcomes
- Ensuring appropriate use of CHC funding
- Advocating for person-centred, rights-based care
This person-centred case management helps streamline care pathways, reduce gaps in provision and ensure individuals receive the right care at the right time, in the right place.
Supporting CHC Teams, Agencies and Healthcare Organisations
Beyond individual case management, we work with CHC teams, nursing agencies, complex care providers and other healthcare organisations to strengthen systems and practice. Our consultancy services include:
- Developing and implementing best practice policies for CHC and complex care
- Designing training and competency frameworks for CHC and agency nurses
- Quality improvement projects focused on CHC processes
- Audit, supervision and coaching for CHC assessors and managers
- Support with challenging cases, appeals and clinical governance
Our combination of clinical expertise and system-level insight enables organisations to build sustainable, high-quality and compassionate CHC and complex care services.
Why Choose CHC Nurses Agency Network?
Dedicated CHC Experience and Clinical Expertise
Our network is led by experienced CHC nurses, assessors and clinical leaders with extensive backgrounds in Continuing Healthcare, community nursing and complex care. We stay up to date with the latest national guidance, legal developments and best practice to ensure our training and consultancy remain relevant and evidence-based.
Nurse-Led, Person-Centred Approach
Everything we do is grounded in a nurse-led, person-centred ethos. We understand the realities of working as an agency nurse, CHC assessor or provider, and we design support that is practical, realistic and tailored to your needs – whether you are an individual professional or an organisation.
Supportive Network and Continuous Professional Development
By joining the CHC Nurses Agency Network, you gain more than just a training course or consultancy package – you become part of a professional community. Our members benefit from ongoing peer support, shared resources, job opportunities, mentoring and continuous professional development that evolves with the sector.
Join the CHC Nurses Agency Network
If you are a CHC agency nurse, CHC assessor, complex care provider or healthcare organisation looking to improve your skills, strengthen compliance or enhance care quality, the CHC Nurses Agency Network is here to help.
You can:
- Join our private CHC nurses social media groups
- Book CHC training courses and workshops for yourself or your team
- Arrange pre-CQC assessments and consultancy for your organisation
- Access peer support, resources and networking opportunities
Partner with us to ensure your CHC services are safe, compliant, compassionate and sustainable, and to connect with a community of professionals who genuinely understand the demands of CHC nursing.
Frequently Asked Questions (FAQs)
- What is the CHC Nurses Agency Network?
The CHC Nurses Agency Network is a UK-based community and consultancy that supports CHC nurses and healthcare organisations with training, guidance and peer networking. - Who can join the CHC Nurses Agency Network?
Any nurse, CHC assessor, case manager or healthcare professional involved in Continuing Healthcare or complex community care can join our network. - Do you provide formal training on NHS Continuing Healthcare?
Yes, we offer structured CHC training covering eligibility, assessments, care planning, reviews and appeals for individuals and organisations. - Can you help my service prepare for a CQC inspection?
Yes, we carry out pre-CQC mock inspections, documentation reviews and provide tailored action plans to improve compliance and readiness. - What support do you offer with community DOL applications?
We provide specialist training and guidance on recognising, documenting and submitting lawful community DOL applications in CHC settings. - Is the network only for agency nurses?
No, while many of our members are agency nurses, we also support permanent staff, CHC teams, case managers and providers working in CHC. - How do I access your private social media groups?
Once you join the CHC Nurses Agency Network, we will send you an invitation link to our confidential, invite-only social media groups. - Do you offer one-to-one consultancy or case advice?
Yes, we can provide individual consultancy, case management support and supervision for complex CHC cases or organisational issues. - Are your training sessions suitable for beginners in CHC?
Yes, our courses cater for both nurses new to CHC and experienced practitioners seeking to deepen and update their knowledge. - How can I get started with the CHC Nurses Agency Network?
You can contact us via our website or enquiry form to join the network, request training or book a consultancy session.
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