CHC Nurses Agency Network: Specialist CHC Training, Consultancy & Community for Nurses
Supporting CHC Agency Nurses with Expert Training, Guidance and Community
The CHC Nurses Agency Network is a UK-based specialist community and consultancy that supports nurses working in NHS Continuing Healthcare (CHC) and complex care. We combine CHC training, professional consultancy, and a confidential peer network to help agency nurses and healthcare providers deliver safe, compliant, person-centred care – and to make day‑to‑day professional life easier.
Only another nurse truly understands the realities of clinical pressures, complex CHC cases, funding disputes and the emotional impact of frontline practice. Our network offers a place to learn, connect and de‑stress, while staying fully up to date with the latest CHC frameworks, CQC expectations and best practice.
What Is the CHC Nurses Agency Network?
The CHC Nurses Agency Network is a specialist hub for CHC agency nurses, case managers and healthcare professionals who work with Continuing Healthcare clients in acute, community and social care settings. Our mission is to:
- Improve CHC knowledge, skills and confidence for agency nurses.
- Support providers to navigate complex NHS Continuing Healthcare processes.
- Promote safe, legally compliant and person‑centred care for adults with complex needs.
- Build a trusted, confidential community where nurses support one another.
We currently connect around 500 CHC agency nursing professionals through invite‑only, confidential social media groups and regular events, where professional issues can be discussed 24‑7‑365.
Core Services Offered by CHC Nurses Agency Network
1. CHC Training for Agency Nurses & Healthcare Providers
Specialist CHC Training Courses
We deliver specialist Continuing Healthcare training for agency nurses, registered nurses, nurse assessors and care providers, covering the full CHC pathway from referral to review. Our courses focus on real‑world practice, evidence gathering and defensible clinical documentation.
- Introduction to NHS Continuing Healthcare – fundamentals of the national framework, eligibility and MDT working.
- CHC for Agency Nurses – what agency nurses must know to work safely in CHC‑funded packages.
- Clinical Documentation & Evidence for CHC – how to record care and evidence needs in line with CHC expectations.
- Person‑Centred Care in CHC Packages – balancing clinical risk, independence and quality of life.
CHC Eligibility & Decision Support Tool (DST) Training
Our CHC eligibility and DST training gives nurses and care teams a clear understanding of:
- How to interpret and apply the National Framework for NHS Continuing Healthcare.
- Completing the Checklist and contributing to the Decision Support Tool (DST).
- Recognising primary health need and documenting levels of need in each domain.
- Working effectively within multidisciplinary teams (MDTs) and with ICB CHC teams.
Community Care, DoLS & Complex Application Processes
We also provide training on CHC in the community, DoLS (Deprivation of Liberty Safeguards) and complex application processes so that nurses can work safely and lawfully in high‑risk situations.
- Understanding DoLS and future LPS (Liberty Protection Safeguards) changes.
- Risk assessment, consent, capacity and best interests decisions.
- Managing community‑based CHC packages, including night care and 1:1 observations.
- Escalation, safeguarding and professional accountability.
2. Healthcare Consultancy & CHC Support Services
Pre‑CQC & Quality Assurance Support
Many CHC‑funded services operate within regulated care environments. We support providers and nursing teams with:
- Pre‑CQC quality assessments focused on CHC and complex care.
- Reviewing care plans, risk assessments and clinical governance.
- Identifying gaps in CHC documentation, training and compliance.
- Action plans to strengthen patient safety and regulatory readiness.
Transitions in Care & Complex Discharge Planning
Transfers between hospital, home, care homes and supported living can be high‑risk moments for CHC clients. Our experienced CHC nurses support with:
- Transition planning for CHC‑funded discharges and step‑downs.
- Ensuring continuity of care, medication safety and clear clinical handovers.
- Clear, person‑centred complex discharge plans.
- Collaborating across ICBs, local authorities, providers and families.
Care & Support Plans for Learning Disabilities and Autism
We specialise in CHC packages for people with learning disabilities, autism and complex behavioural needs. Our consultancy team helps providers and nurses to:
- Design highly individualised care and support plans.
- Balance positive risk‑taking with safety and legal safeguards.
- Apply PBS (Positive Behavioural Support) and trauma‑informed approaches.
- Align care with CHC requirements, MCA/DoLS and CQC expectations.
Case Management & Complex Care Coordination
Our case management support brings together clinical, legal and commissioning perspectives for complex CHC cases:
- Coordinating multi‑agency involvement for high‑risk individuals.
- Supporting escalated or disputed CHC cases.
- Ensuring robust care reviews, risk management and outcome tracking.
- Advising agency nurses on scope of practice and accountability within complex packages.
3. CHC Community, Networking & Events for Agency Nurses
Regular Networking Events, Webinars & Workshops
The CHC Nurses Agency Network hosts regular online and in‑person events where nurses can:
- Discuss the latest developments in NHS Continuing Healthcare.
- Share experiences from real clinical cases in a safe, confidential environment.
- Explore career pathways within CHC and complex care.
- Build supportive, long‑term professional relationships.
Many members of our network remain in touch for years, forming enduring friendships and peer‑support circles that make agency nursing less isolated and more rewarding.
Private, Invite‑Only Social Media Groups
We run a series of confidential, invite‑only social media groups exclusively for CHC agency nurses and allied professionals. Within these groups, members can:
- Raise professional and practice‑related queries 24‑7‑365.
- Ask for advice on CHC documentation, assessments and complex cases.
- Share resources, policies, tips and opportunities.
- Access a ready‑made community of around 500 CHC‑experienced nurses.
New members are always welcomed and supported, with clear professional boundaries and confidentiality at the heart of everything we do.
Benefits of Joining the CHC Nurses Agency Network
Real CHC Expertise from Practicing Professionals
Our network is led and populated by experienced CHC nurses, nurse assessors and complex care professionals who understand both the clinical and commissioning side of NHS Continuing Healthcare.
Tailored Support for Agency Nurses
We focus specifically on the unique challenges agency nurses face in CHC roles – from rapidly adapting to new services to maintaining professional standards across multiple providers.
Improved CHC Compliance & Safer Care
Through our training, consultancy and peer support, we help organisations and individual nurses to:
- Deliver care that is aligned with the CHC National Framework.
- Maintain high standards of clinical documentation and evidence.
- Reduce risk of complaints, disputes and regulatory issues.
- Improve patient safety, dignity and quality of life.
Why Work with the CHC Nurses Agency Network?
Comprehensive CHC Support Under One Roof
From practical CHC training and pre‑CQC checks to community networking and complex case advice, we offer a complete wrap‑around service for professionals working in NHS Continuing Healthcare.
Better Outcomes for CHC‑Funded Patients
When nurses are confident, supported and fully informed, patients benefit. Our work ultimately aims to improve:
- Clinical safety for people with high levels of need.
- Consistency of care across different providers and settings.
- Communication between families, clinicians and commissioners.
- Long‑term stability of CHC packages.
Ongoing Learning, Updates & Peer Support
The CHC landscape, including policy, case law and commissioning guidance, changes regularly. As part of our network, you gain access to:
- Ongoing updates on CHC practice and national guidance.
- Regular learning events, resources and discussion threads.
- A professional safety net when you encounter unfamiliar scenarios in practice.
How to Join or Work with the CHC Nurses Agency Network
If you are an agency nurse, nurse assessor, case manager or provider working with CHC‑funded patients, we would be delighted to connect with you. Whether you need:
- Specialist CHC training for yourself or your team,
- Consultancy support for complex care packages or pre‑CQC preparation, or
- A supportive professional community of like‑minded CHC nurses,
the CHC Nurses Agency Network is here to help you develop, stay compliant and feel less alone in your role.
Get in Touch
Visit our website or contact our team to:
- Discuss your training and consultancy needs.
- Request access to our invite‑only CHC nurse network groups.
- Enquire about upcoming events, webinars and workshops.
Frequently Asked Questions
- Who is the CHC Nurses Agency Network for? The CHC Nurses Agency Network is for agency nurses, nurse assessors, case managers and healthcare providers working in NHS Continuing Healthcare and complex care.
- Do I need CHC experience to join? No, we welcome nurses who are new to CHC as well as highly experienced professionals looking to deepen and update their knowledge.
- What types of CHC training do you provide? We offer training on CHC fundamentals, eligibility and DST, documentation, community CHC, DoLS and complex case management tailored to agency nurses and providers.
- Are your social media groups really confidential? Yes, our network groups are invite‑only, moderated and designed to provide a safe, confidential space for professional discussion.
- Can organisations book bespoke CHC training? Yes, we provide customised in‑house or online CHC training packages for agencies, care homes and community providers.
- Do you help with CQC preparation? We support services with pre‑CQC assessments, documentation reviews and quality improvement focused on CHC and complex care.
- Is there a cost to join the CHC Nurses Agency Network? Some elements of the community are free to access, while structured training and consultancy are delivered on a paid basis.
- Can you support learning disability and autism services? Yes, we have particular expertise in CHC packages for people with learning disabilities, autism and complex behavioural needs.
- Do you offer online events as well as in‑person? We run a mix of online webinars, virtual meet‑ups and in‑person events to make participation as accessible as possible.
- How do I get started? Simply contact us via our website or email, tell us a little about your role and needs, and we will guide you through the next steps to join the network or arrange support.