CHC Nurses Agency Network: Connecting and Empowering CHC Nursing Professionals
A Dedicated UK Network for CHC Nurses, Training and Consultancy
The CHC Nurses Agency Network is a specialist UK community and consultancy service for nurses working in NHS Continuing Healthcare (CHC), community nursing, and complex care settings. We bring together experienced agency and bank nurses, independent practitioners, and healthcare organisations that rely on highly skilled CHC professionals.
Our network helps nurses build their careers, expand their CHC knowledge and stay up to date with changing CHC frameworks, CQC requirements, and community care regulations. Through regular online and in-person events, private social media groups, and specialist CHC consultancy services, we support both individual nurses and healthcare providers to deliver safe, compliant and person-centred care.
Whether you are a nurse looking for a professional CHC community, or an organisation seeking CHC training, pre-CQC preparation, or expert case support, the CHC Nurses Agency Network is here to help.
What Is the CHC Nurses Agency Network?
A Supportive Community Just for CHC and Agency Nurses
The CHC Nurses Agency Network is a place where CHC nurses can relax, connect, and share real-world experience with colleagues who truly understand the pressures of modern nursing. Our members know that only another nurse really understands the emotional, physical and professional demands of the job.
We run regular events, webinars and peer sessions to bring our community together, and many nurses in our network choose to stay in touch informally, building friendships that last for years. Our private, invite-only social media groups allow confidential discussion of complex cases, CHC processes, and professional issues 24/7, 365 days a year.
A Professional Network to Grow Your CHC Career
Alongside emotional and peer support, the CHC Nurses Agency Network is committed to helping you develop your professional career in CHC nursing. Members gain access to:
- Specialist Continuing Healthcare training and refresher sessions.
- Updates on CHC frameworks, best practice and policy changes.
- Networking opportunities with CHC assessors, case managers, and independent consultants.
- Information about agency shifts and independent opportunities within CHC and complex care.
We welcome new CHC agency nurses and experienced professionals alike, helping you stay confident, compliant, and connected in your practice.
Healthcare Training and Consultancy Services for Organisations
In addition to being a professional network, the CHC Nurses Agency Network partners with NHS organisations, CCGs/ICBs, local authorities and private providers to deliver expert CHC consultancy and training services. Our network includes experienced nurses, assessors and case managers who understand the realities of frontline care and regulatory requirements.
Transitions in Healthcare: Safe and Seamless CHC Pathways
Supporting Patients Through Complex Care Transitions
Transitions between care settings – such as hospital to home, community to residential care, or between providers – can be particularly complex for patients eligible for Continuing Healthcare. Our CHC experts support organisations to develop safe, person-centred transition pathways that prioritise continuity, risk reduction and clear communication.
We work collaboratively with multidisciplinary teams to review current pathways, identify risks and co-design improvements that reduce delays, avoid unnecessary admissions and ensure patients and families understand their CHC arrangements.
Benefits of Expert Transition Support
By drawing on the experience of our network, organisations can significantly improve outcomes during transitions of care. Benefits include:
- Reduced clinical risk and avoidable readmissions.
- Improved patient and family satisfaction.
- Clearer communication around CHC eligibility, reviews and funding.
- Better use of staff time and resources across services.
Our goal is to help you embed robust, compliant transition practices that are sustainable in everyday practice.
Pre-CQC Assessments and CHC Quality Readiness
Independent Pre-CQC Reviews
Preparing for a Care Quality Commission (CQC) inspection is vital for any health or social care provider. Through our network of CHC and complex care specialists, we offer independent pre-CQC assessments that focus on your clinical governance, CHC processes, documentation, training records and day-to-day practice.
We benchmark your service against CQC expectations and current CHC guidance, identify strengths and gaps, and help you understand how inspectors may view your service in key areas such as safety, effectiveness, responsiveness and leadership.
Actionable Feedback and Improvement Planning
Following a pre-CQC review, we provide clear, prioritised recommendations along with practical support to implement changes. This can include:
- Refining policies and care plans for CHC patients.
- Strengthening documentation and audit trails.
- Targeted staff training on CHC, safeguarding and capacity.
- Developing ongoing quality monitoring tools.
Our aim is to help you achieve and maintain strong inspection outcomes while embedding a culture of continuous improvement and regulatory compliance.
Person-Centred Care Planning for Learning Disabilities and CHC
Specialist Care and Support Plans
Many individuals with Learning Disabilities (LD) also have complex health needs and may be eligible for Continuing Healthcare or joint funding. The CHC Nurses Agency Network supports organisations to create person-centred, legally sound care and support plans that respect independence, dignity and choice.
Our LD and CHC specialists consult with families, multi-disciplinary teams and support staff to design plans that fully reflect the person’s strengths, communication needs, health conditions, behavioural support requirements and long-term goals.
Evidence-Based and Rights-Focused Practice
We use current evidence-based practice and national guidance, including the Mental Capacity Act and human rights principles, to ensure plans are safe, inclusive and person-led. Our input can help you:
- Improve quality of life and community participation.
- Reduce restrictive practices and avoid unnecessary admissions.
- Demonstrate robust decision-making and risk management.
- Align with commissioners’ and regulators’ expectations for LD and CHC services.
Specialist Training in Continuing Healthcare (CHC) & Community DoLS
Comprehensive CHC Training for Nurses and Teams
Building Confidence in CHC Practice
Through our nationwide network of CHC professionals, we deliver tailored CHC training programmes for individual nurses and whole teams. Our courses cover:
- Understanding CHC eligibility criteria and the Decision Support Tool (DST).
- Checklist completion, assessments and care planning.
- Reviews, appeals and dispute resolution processes.
- Working effectively with ICBs, commissioners and MDTs.
Whether you are new to CHC or need a structured refresher, our training is designed to improve confidence, consistency and quality in CHC assessments and ongoing care management.
Regulatory Frameworks and Best Practice
Courses are regularly updated to reflect the latest NHS CHC National Framework, case law, and local commissioning approaches. Participants gain practical tools to:
- Navigate complex funding decisions.
- Document robust clinical rationales.
- Balance patient choice, risk and resources.
- Work within ethical and legal boundaries.
Training can be delivered in-house, online, or as part of our scheduled events for network members and partner organisations.
CHC and Community DoLS / LPS Workshops & Events
Staying Current and Connected
The CHC Nurses Agency Network runs regular workshops, webinars and networking events focusing on CHC practice, Community Deprivation of Liberty Safeguards (DoLS), and the developing Liberty Protection Safeguards (LPS) framework. These events provide:
- Up-to-date legal and policy briefings.
- Case study discussions and practical problem-solving.
- Opportunities to connect with other CHC professionals.
- Spaces to share challenges and innovations in complex care.
Our events are open to network members and organisational partners who wish to develop their teams and keep pace with fast-moving changes in the UK healthcare landscape.
Expert CHC Case Management and Consultancy
Person-Centred Case Management
For organisations managing complex CHC caseloads, we provide access to experienced CHC case managers and nurse consultants from within our network. They can support with:
- Complex CHC assessments and reviews.
- Care coordination for high-need individuals.
- Inter-agency collaboration and communication.
- Family liaison and expectation management.
Our focus is always on holistic, person-centred care that promotes safety, independence and well-being while meeting statutory and commissioning requirements.
Supporting Providers and Multidisciplinary Teams
We work alongside your existing teams to strengthen case management processes, documentation and decision-making. This can include:
- Reviewing existing caseloads and identifying risks.
- Developing standard operating procedures for CHC.
- Coaching and mentoring your staff in real-time cases.
- Helping you respond to complaints, appeals or quality concerns.
Our consultancy is flexible and tailored to your organisation’s size, structure and service model.
Joining the CHC Nurses Agency Network
Who Can Join?
We welcome:
- Agency and bank nurses working in CHC or complex care.
- Registered nurses seeking to move into Continuing Healthcare roles.
- Independent consultants, assessors and case managers.
- Healthcare organisations looking to partner with CHC specialists.
Members are invited into our private social media groups and online communities, where around 500 CHC agency nursing professionals share practical advice, resources, opportunities and support in a confidential environment.
Benefits of Joining Our Network
- Access to a trusted peer group who understand CHC nursing.
- Invitations to events, webinars and training sessions.
- Opportunities to collaborate on CHC projects and consultancy.
- Support with career development, skills growth and resilience.
- Up-to-date information on CHC policy, frameworks and best practice.
If you are a nurse or organisation involved in CHC, our network provides a unique space to connect, learn and grow.
Partner with CHC Nurses Agency Network
The CHC Nurses Agency Network is committed to raising standards in Continuing Healthcare, community nursing and complex care across the UK. Through our combination of peer network, specialist training and expert consultancy, we support both frontline nurses and healthcare providers to deliver safe, effective and person-centred services.
Whether you need CHC training, pre-CQC preparation, case management support or a professional community that understands your world, we are ready to help. Contact us today to discuss membership or organisational partnership and discover how working with the CHC Nurses Agency Network can benefit your practice, your team and the people you care for.
Frequently Asked Questions (FAQs)
- What is the CHC Nurses Agency Network? The CHC Nurses Agency Network is a UK-based professional community and consultancy service for nurses and organisations involved in Continuing Healthcare and complex care.
- Who can join the CHC Nurses Agency Network? Agency nurses, bank nurses, registered nurses, CHC assessors, case managers and independent consultants working in or interested in CHC are welcome to join.
- Do you offer CHC training for organisations? Yes, we deliver tailored CHC training programmes for healthcare providers covering eligibility, assessments, reviews, documentation and best practice.
- Can you help us prepare for a CQC inspection? We provide independent pre-CQC assessments, action plans and follow-up support to help your service meet and maintain CQC standards.
- How does the network support individual nurses? Nurses gain access to private peer support groups, events, CPD opportunities, CHC updates and a community that understands the realities of agency and CHC work.
- Do you provide support with complex CHC cases? Yes, our experienced CHC case managers and nurse consultants can assist with complex assessments, reviews, care coordination and appeals.
- Are your services suitable for both NHS and private providers? Our training and consultancy services are designed for NHS organisations, ICBs, local authorities and private or voluntary sector providers.
- Do you run events and webinars for CHC professionals? We host regular online and in-person events, workshops and webinars focused on CHC practice, Community DoLS/LPS and complex care.
- Is the network suitable for nurses new to Continuing Healthcare? Yes, we support nurses at all experience levels, including those transitioning into CHC roles or seeking to build foundational knowledge.
- How can I join or work with the CHC Nurses Agency Network? You can contact us via our website to request membership details or discuss bespoke training and consultancy for your organisation.