CHC Nurses Agency Network: Specialist CHC Training, Support & Consultancy for Nurses and Healthcare Organisations

Empowering CHC Nurses & UK Healthcare Providers Through Expert Training, Community & Tailored Consultancy

In a constantly evolving UK healthcare system, nurses and healthcare providers working with NHS Continuing Healthcare (CHC) need specialist knowledge, peer support and strategic guidance. The CHC Nurses Agency Network brings together over 500 experienced CHC agency nurses and healthcare professionals, providing high-quality CHC training, consultancy and a supportive professional community.

Our mission is to improve CHC practice, strengthen clinical decision-making, enhance patient outcomes and support organisational compliance across NHS and independent healthcare settings. Whether you are an individual CHC nurse, a nursing agency, a care provider or a commissioning organisation, we offer practical, real-world expertise rooted in frontline CHC experience.

Founded and run by nurses, for nurses, the CHC Nurses Agency Network combines professional development, peer networking and specialist CHC consultancy. We help you navigate complex funding pathways, CQC expectations and best practice in person-centred care, while also providing a place to connect, share and grow with colleagues who truly understand the realities of nursing.

What Is the CHC Nurses Agency Network?

The CHC Nurses Agency Network is a national community of CHC-experienced agency nurses and healthcare professionals who work across hospitals, community services, care homes and independent providers in England. Our core network of around 500 CHC agency nurses connects through confidential, invite-only social media groups, regular events and collaborative learning opportunities.

We know that only another nurse really understands the pressures, complexity and emotional impact of CHC and frontline practice. Our network provides a safe, professional space to:

Ask questions and share expertise about CHC assessments, appeals and case management
Discuss challenging cases, documentation and multi-disciplinary working
Stay updated on policy changes, best practice and legal frameworks
Access training, webinars and events tailored to CHC nurses and providers
Build lasting professional relationships and friendships

We warmly welcome new CHC nurses and healthcare professionals into our community. Members are invited to join our private social media groups, regular online discussions and in-person events to support their career development, wellbeing and clinical confidence.

Our Core Services for CHC Nurses & Healthcare Organisations

Specialist CHC Training for Nurses & Multidisciplinary Teams

We provide specialised training programmes focused on all aspects of NHS Continuing Healthcare, including assessment, review, appeals and complex care planning. Our courses are designed for:

CHC agency nurses and independent nurses
Community nurses, matrons and care coordinators
Care home nurses and managers
Case managers and MDT members
Nursing agencies and healthcare providers

Our CHC training covers key areas such as:

Understanding the National Framework for NHS Continuing Healthcare
Completing the Checklist and Decision Support Tool (DST) accurately
Gathering and presenting robust clinical evidence
Person-centred care planning and risk management for complex needs
Working effectively within the MDT and commissioning process
Managing CHC reviews, appeals and disputes
Legal and ethical considerations in CHC decision-making

All training is delivered by experienced CHC nurses and practitioners who combine up-to-date guidance with real-world, practical examples. Sessions can be delivered online or in person and tailored for individual organisations, agencies or multidisciplinary teams.

Healthcare Consultancy & Support for CHC Services

Alongside training, the CHC Nurses Agency Network offers consultancy and advisory services to support healthcare organisations, nursing agencies and care providers to optimise their CHC-related practices. Our consultancy can include:

Service reviews of CHC processes, pathways and documentation
Operational support for CHC teams, agencies and care providers
Pre-CQC and quality assurance assessments relating to CHC, complex care and governance
Development of policies, procedures and clinical documentation
Support with complex case management and multidisciplinary working
Guidance on CHC funding, appeals and commissioning relationships

We work collaboratively with you to identify strengths, address gaps and implement sustainable improvements that enhance safety, quality, compliance and patient experience.

Key Focus Areas of CHC Nurses Agency Network Services

Transitions in Care & Complex Discharge Planning

Reducing Risk and Promoting Continuity of Care

Transitions between care settings (for example, hospital to home, home to care home, or between providers) are high-risk points for people with complex, CHC-level needs. We support nurses and organisations to:

Plan safe and coordinated discharges and transfers
Maintain continuity of care, medication and equipment
Communicate effectively across multi-agency teams
Develop person-centred transition plans that reflect clinical and emotional needs
Minimise readmissions, deterioration and breakdown of placements

Our guidance is led by experienced CHC nurses who understand the realities of coordinating complex transitions across multiple organisations.

Pre-CQC Support & Quality Assurance

Strengthening Compliance Around CHC and Complex Care

For care homes, community services and healthcare providers delivering CHC-funded packages or complex care, we offer pre-CQC support to ensure that systems and documentation reflect best practice and regulatory expectations. This can include:

Reviewing care plans, risk assessments and capacity/DOL documentation
Auditing CHC-related processes, records and clinical governance
Identifying gaps in training, competencies and supervision
Providing action plans and practical recommendations for improvement
Supporting leadership teams to embed person-centred, evidence-based practice

Our aim is to help you approach CQC inspections with confidence, knowing your CHC and complex care processes are robust, defensible and person-centred.

Supporting Individuals with Learning Disabilities and Complex Needs

Person-Centred CHC Care Planning for LD and Autism

Many adults with learning disabilities (LD), autism and complex health needs may be eligible for CHC funding or require close collaboration between health and social care. We support nurses and organisations to:

Develop personalised, strengths-based care and support plans
Promote independence, dignity and community inclusion
Address health inequalities and reasonable adjustments
Coordinate multi-agency input across health, social care and specialist services
Ensure care is safe, person-centred and evidence-based

Our network includes nurses with specialist expertise in LD, autism, mental health and forensic settings, enabling us to offer highly informed support for complex presentations.

CHC & Community DoLS Application Process Training

Building Legal Literacy and Practical Confidence

Understanding the intersection between CHC, the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS) is essential for safe, lawful care. We offer focused training on:

Applying the MCA in daily practice for people with complex needs
Recognising when restrictions may amount to a deprivation of liberty
Completing and contributing to Community DoLS applications
Documenting best interests decisions and least restrictive options
Embedding human rights and person-centred principles across care

This training helps nurses, care providers and agencies feel confident that their practice is lawful, defensible and respectful of individual rights.

CHC Events, Webinars & Professional Networking

Ongoing Learning Within a Supportive Nursing Community

The CHC Nurses Agency Network regularly hosts and participates in CHC-focused events, webinars, workshops and networking sessions. These sessions offer:

Updates on changes to the National Framework and local CHC policies
Practical case discussions and peer learning
Expert speakers on CHC, complex care, law and ethics
Opportunities to build your professional profile and connections
A space to share experiences, challenges and solutions with fellow CHC nurses

Many members of our network form long-term professional relationships and friendships, staying connected for years through our private groups and events.

Expert Case Management & CHC Care Coordination

Holistic, Person-Centred Support for Complex Cases

Our network includes nurses and practitioners experienced in complex case management and care coordination for CHC-funded individuals. We can support organisations and families to:

Develop holistic, person-centred care plans for complex physical, mental health and social needs
Coordinate multi-disciplinary and multi-agency input
Monitor outcomes, risks and quality of life
Advocate for appropriate funding, equipment and support
Ensure smooth communication between commissioners, providers and families

Our focus is always on improving outcomes, promoting autonomy and delivering safe, coordinated care in line with the person’s wishes, rights and needs.

Why Join or Work With the CHC Nurses Agency Network?

Experienced, CHC-Specialist Nursing Community

Our network brings together hundreds of CHC-experienced agency nurses and healthcare professionals with extensive frontline and commissioning experience. You gain access to:

A confidential, invite-only peer support community
Insights from nurses who live and breathe CHC practice every day
Shared learning from real cases, real challenges and real solutions

Personalised, Nurse-Led Support

We recognise that every nurse, agency and healthcare organisation has different needs. Our training, consultancy and community support are:

Tailored to your specific setting, role and objectives
Flexible in format – online, in-person, group or one-to-one
Grounded in evidence, policy and lived clinical experience

A Place to Relax, Connect and Grow

The CHC Nurses Agency Network is not just about training and compliance; it is also a place where nurses can relax, be understood and feel supported. Within our private social media groups and events, members:

Openly share professional issues 24/7/365
Gain emotional support and encouragement from peers
Celebrate successes and navigate challenges together

Many nurses in our community become long-term friends and collaborators, finding the network to be a vital part of their professional and personal resilience.

Who We Support

CHC Agency Nurses – seeking specialist knowledge, peer support and professional development
Nursing Agencies – wanting to strengthen quality, governance and CHC expertise
Care Homes & Community Providers – delivering CHC-funded or complex care packages
NHS & ICB Teams – looking for training, consultancy or additional CHC capacity
Case Management & Complex Care Providers – aiming to refine CHC pathways and outcomes

Join the CHC Nurses Agency Network or Arrange Training & Consultancy

If you work with NHS Continuing Healthcare, complex care or CHC-funded individuals, the CHC Nurses Agency Network is here to support you. Whether you want to join our nurse community, book CHC training, or discuss consultancy and case management support, we would be delighted to hear from you.

Contact us today to:

Enquire about joining our invite-only CHC nurse network
Arrange bespoke CHC training for your team or organisation
Discuss consultancy, quality assurance or pre-CQC support
Explore case management and complex care coordination options

Together, we can raise standards in CHC practice, support nurses and improve outcomes for the people we care for.

Frequently Asked Questions (FAQs)

What is the CHC Nurses Agency Network?
The CHC Nurses Agency Network is a UK-wide community of over 500 CHC-experienced agency nurses offering specialist CHC training, consultancy and peer support.
Who can join the CHC Nurses Agency Network?
Registered nurses and relevant healthcare professionals with an interest or involvement in NHS Continuing Healthcare can apply to join our invite-only network.
What types of CHC training do you provide?
We offer training on CHC checklists, DSTs, assessments, reviews, appeals, complex care planning, MCA/DoLS and multidisciplinary working.
Are your services only for individual nurses?
No, we also support nursing agencies, care homes, community providers, case management companies and NHS/ICB teams.
Do you offer online CHC training?
Yes, we deliver flexible online training sessions and webinars as well as in-person workshops where required.
Can you help with CQC preparation related to CHC and complex care?
Yes, we provide pre-CQC support, audits and quality assurance for services delivering CHC-funded or complex care.
How do your private social media groups work?
Our confidential, invite-only groups allow CHC nurses to share professional issues, ask questions and support each other 24/7.
Do you offer consultancy for CHC processes and pathways?
Yes, we provide consultancy to review and optimise CHC processes, documentation, governance and multi-agency working.
Can you support complex case management for CHC-funded individuals?
We have experienced clinicians within our network who can advise on or provide complex case management and care coordination.
How can I contact the CHC Nurses Agency Network?
You can reach us via our website or direct enquiry channels to discuss membership, training, consultancy or events.