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CHC Nurses Agency Network: Specialist CHC Training, Support & Community for Agency Nurses
Empowering CHC Agency Nurses Through Training, Consultancy & Professional Community
About CHC Nurses Agency Network
CHC Nurses Agency Network is a UK-based professional community, training provider and consultancy dedicated to
supporting agency nurses working in Continuing Healthcare (CHC), complex care and community settings. We connect
nurses, enhance their knowledge, and improve standards of CHC practice across the UK.
With a core network of over 500 CHC agency nursing professionals, we offer a safe space to share experiences,
access expert CHC guidance, and develop specialist skills in assessment, care planning, case management and
regulatory compliance. Our mission is to make agency nursing in CHC easier, better connected and professionally rewarding.
A Supportive Professional Network for CHC Agency Nurses
We understand the unique pressures of agency nursing in Continuing Healthcare – from managing complex caseloads and
navigating NHS processes, to staying up to date with CHC frameworks, CQC requirements and local commissioning practices.
Only another nurse truly understands the daily realities of the job, which is why peer support is at the heart of what we do.
Through confidential, invite‑only social media groups and regular online and in‑person events, our members stay connected
24/7/365 – sharing advice, resources, shift opportunities, clinical queries and emotional support. Many nurses in our network
form lasting friendships and professional partnerships that continue for years.
What CHC Nurses Agency Network Offers
Core Services for CHC Agency Nurses & Healthcare Organisations
At CHC Nurses Agency Network, we combine specialist CHC training, consultancy support and community-building to
help nurses and organisations deliver safe, compliant, person‑centred Continuing Healthcare.
Our services include:
- Specialist CHC training programmes for agency and independent nurses
- Pre‑CQC consultancy and mock inspections for providers delivering CHC and complex care
- Support with learning disability (LD) care planning and best practice
- Case management consultancy and coordination for CHC-funded packages
- Events, workshops, webinars and peer networking for CHC agency nurses
- Private, moderated online groups for continuous professional and emotional support
Our approach blends practical, real‑world training with strategic guidance and community support, helping nurses
and providers to navigate the complexities of CHC with confidence.
Specialist CHC Training for Agency Nurses & Healthcare Teams
Continuing Healthcare (CHC) Training for Nurses
Understand CHC Eligibility, Assessments & Funding with Confidence
Our CHC training courses are designed for agency nurses, independent practitioners and organisations that work
within NHS Continuing Healthcare. We cover the full CHC process, from screening and assessment to funding decisions
and ongoing reviews.
Led by experienced CHC clinicians and case managers, our programmes explain:
- The National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care
- How to complete and interpret the Checklist and Decision Support Tool (DST)
- How to evidence clinical need and advocate effectively for patients
- Roles and responsibilities within CHC MDTs and commissioning pathways
- Best practice in documentation, appeals and review processes
This training helps nurses feel more confident in CHC roles, improves the quality of CHC assessments and supports
fair, person‑centred funding decisions.
Care Planning, Documentation & Compliance Training
Improve Care Quality Through Robust, Person‑Centred Planning
We provide practical training focused on safe, effective and compliant care planning for CHC and complex care
packages in the community, care homes and supported living environments.
Our courses help nurses to:
- Develop clear, measurable and person‑centred care plans for complex needs
- Align documentation with CQC standards and commissioning requirements
- Understand legal and ethical considerations in decision‑making and capacity
- Record clinical interventions and risk assessments accurately and defensibly
- Support providers to demonstrate safe care, governance and continuous improvement
By strengthening care planning skills, we help both nurses and organisations enhance outcomes, reduce risk and
meet regulatory expectations.
Pre‑CQC Consultancy & Mock Inspections for CHC Services
Pre‑CQC Assessments for CHC & Complex Care Providers
Prepare Your Service for Successful CQC Inspections
For care providers delivering CHC‑funded packages, agency‑staffed services or complex community care, we offer
pre‑CQC assessments carried out by experienced CHC nurses and compliance professionals.
Our consultancy includes:
- Mock CQC inspections focused on the five key questions: Safe, Effective, Caring, Responsive, Well‑led
- Review of policies, procedures, care plans and governance frameworks
- Observation of practice and staff interviews where appropriate
- Gap analysis against CQC expectations and CHC commissioning standards
- Clear, prioritised action plans to improve outcomes and ratings
This proactive support helps providers feel inspection‑ready, reduce stress and demonstrate high‑quality CHC provision.
Quality Improvement & Governance Support
Build Sustainable Systems for Safe, High‑Quality Care
Beyond pre‑inspection support, we help organisations to embed robust quality and safety systems that support
long‑term CQC compliance and excellent patient outcomes.
Our consultancy can assist with:
- Developing or reviewing governance and clinical oversight structures
- Designing staff training and competency frameworks for CHC and complex care
- Implementing audits, incident reviews and learning processes
- Embedding person‑centred, evidence‑based practice across services
- Creating a positive, open culture focused on learning and improvement
This holistic approach reduces the risk of non‑compliance and supports sustainable excellence in CHC service delivery.
Support for Learning Disabilities (LD) within CHC & Complex Care
Specialist LD Care Planning & Professional Guidance
Promoting Independence, Safety & Quality of Life
Many CHC packages involve people living with learning disabilities, autism and complex behavioural needs. We provide
specialist guidance to nurses and providers on developing safe, person‑centred care and support plans for this client group.
Our LD support includes:
- Advice on person‑centred planning, positive risk‑taking and behaviour support
- Integrating communication needs, preferences and sensory profiles into care
- Working collaboratively with families, advocates and multidisciplinary teams
- Aligning practice with the Mental Capacity Act and human rights principles
- Ensuring care promotes dignity, choice, independence and community inclusion
We help nurses deliver compassionate, rights‑based care that balances safety with autonomy and quality of life.
Person‑Centred Approaches for LD & Complex Needs
Embedding Person‑Centred Practice into Everyday Care
We encourage and support truly person‑centred approaches, where individuals are seen as partners in their care
rather than passive recipients.
Through training and consultancy, we help nurses and providers to:
- Co‑produce plans with individuals and those important to them
- Use strengths‑based language and focus on what matters to the person
- Plan for meaningful activities, social connections and life goals
- Respect rights, preferences, culture and identity in every interaction
- Monitor outcomes and adjust support in partnership with the individual
This approach leads to better experiences, improved satisfaction and more effective long‑term support.
Case Management Support for CHC‑Funded Patients
Case Management Consultancy & Coordination
Joined‑Up Care for Complex CHC Packages
CHC‑funded patients often have multiple health, social care and community providers involved in their care. We offer
case management consultancy to support effective coordination and continuity.
Our support can include:
- Developing and reviewing holistic care and support plans
- Facilitating communication between commissioners, providers and families
- Advising on safe staffing, skills mix and agency nurse deployment
- Monitoring package outcomes, incidents and risk management
- Ensuring care remains person‑centred, safe and responsive over time
By bringing clinical expertise and systems thinking together, we help services deliver seamless care around the individual.
Regulatory, Legal & Best Practice Assurance
Safe, Defensible and High‑Quality Case Management
Our case management consultancy also focuses on ensuring that CHC packages meet legal, regulatory and professional
standards, protecting both patients and providers.
We support organisations to:
- Align practice with CQC, NHS and professional regulatory expectations
- Evidence decision‑making and risk management effectively in records
- Manage safeguarding concerns and serious incidents appropriately
- Use data and feedback to improve quality and value for money
- Maintain a strong, transparent relationship with families and advocates
This comprehensive approach improves safety, satisfaction and outcomes for complex CHC patients.
Join the CHC Nurses Agency Network Community
Events, Workshops & Ongoing Professional Development
Stay Current with CHC Policy, Practice & Opportunities
We host regular events and workshops focused on Continuing Healthcare, complex care and professional development
for agency nurses. These sessions cover practical updates, case discussions and career‑focused topics relevant to CHC work.
Our events are designed to:
- Keep you up to date with CHC policy, national guidance and local practices
- Build your confidence in CHC assessments, documentation and advocacy
- Connect you with other CHC agency nurses, managers and commissioners
- Highlight new opportunities, roles and ways of working in CHC
- Support your revalidation and ongoing professional development requirements
Whether you are new to CHC or highly experienced, our events provide valuable, real‑world learning tailored to agency nurses.
Private Social Media Groups & 24/7 Peer Support
Connect with Over 500 CHC Agency Nurses Across the UK
When you join CHC Nurses Agency Network, you gain access to confidential, invitation‑only social media groups where
our members share professional issues, questions and support all year round.
Within these groups, nurses:
- Ask advice about CHC assessments, DSTs, appeals and complex clinical situations
- Share experiences of working with different agencies, providers and commissioners
- Discuss pay, conditions and practical realities of agency work
- Find peer support for the emotional demands of complex community care
- Build genuine friendships and long‑term professional networks
We warmly welcome new members who want to connect, learn and grow within a supportive CHC nursing community.
Partner with CHC Nurses Agency Network
For Nurses, Agencies & Care Providers
Whether you are an individual agency nurse, a nursing agency, a CHC commissioner or a care provider, CHC Nurses Agency
Network can support you with training, consultancy and access to highly skilled CHC professionals.
We are committed to raising standards in Continuing Healthcare by empowering nurses, strengthening services and
championing person‑centred, community‑based care across the UK.
To learn more about joining the network, booking training or arranging consultancy, please contact us and a member
of our team will be happy to discuss your needs.
Frequently Asked Questions (FAQs)
- What is CHC Nurses Agency Network? CHC Nurses Agency Network is a UK‑based professional community and consultancy that supports agency nurses and organisations working in NHS Continuing Healthcare and complex care.
- Who can join the CHC Nurses Agency Network? Our network is open to agency nurses, independent nurses and other registered professionals involved in CHC, complex care and community nursing across the UK.
- Do you provide formal CHC training courses? Yes, we offer structured CHC training covering eligibility, assessments, documentation, advocacy and best practice for nurses and healthcare teams.
- Can you help care providers prepare for CQC inspections? We provide pre‑CQC assessments, mock inspections and action plans focused on CHC and complex care services to help providers achieve and maintain good ratings.
- Do you support learning disability (LD) and autism services? Yes, we offer guidance and training on person‑centred LD and autism care planning, risk management and rights‑based practice within CHC and complex care packages.
- Is your network only for NHS staff? No, our community includes agency nurses, independent practitioners and professionals working with NHS‑funded CHC packages in various provider settings.
- How do your private social media groups work? Members are invited into confidential, moderated online groups where they can share professional issues, ask questions and support each other 24/7/365.
- Do you offer case management services? We provide case management consultancy to support coordination, quality and safety in CHC‑funded care packages.
- Are your training and consultancy services UK‑standards aligned? All our training and advisory work is aligned with UK legislation, the National Framework for NHS CHC and relevant CQC and professional standards.
- How can I get started with CHC Nurses Agency Network? You can contact us via our website or email to enquire about membership, training dates or consultancy support tailored to your needs.
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