CHC Nurses Agency Network: Specialist CHC Training, Support & Community for Nurses

Expert Continuing Healthcare (CHC) Support for Nurses, Case Managers and Healthcare Providers

The CHC Nurses Agency Network is a specialist UK-based hub for nurses and healthcare professionals working in NHS Continuing Healthcare (CHC), community care and complex care settings. We combine expert CHC training, consultancy and case management support with a thriving private agency nurses network so you can enhance your skills, build professional connections and deliver safer, more effective person-centred care.

With a core network of around 500 CHC agency nursing professionals, we understand the real-world pressures of frontline nursing, case coordination and regulatory compliance. Our services are designed to improve CHC practice, strengthen multidisciplinary working and ensure continuity of care for adults with complex, long-term health needs.

What Is the CHC Nurses Agency Network?

The CHC Nurses Agency Network is a professional community and consultancy service created by nurses, for nurses. It is a place to:

• Relax and connect with other CHC and agency nurses who understand the demands of your role.
• Share knowledge, best practice and practical tips 24/7 in private, invite-only social media groups.
• Access specialist CHC training to build confidence in assessments, funding and case management.
• Attend regular events to network, learn and stay updated on CHC policy and practice changes.
• Receive consultancy support around CHC, community DoLS, CQC preparedness and complex care.

Many members of our network form long-term professional relationships and friendships that last for years. We welcome new nurses and healthcare professionals into our private CHC agency nurse groups and events, offering a safe space to discuss professional issues openly, confidentially and supportively.

Our Specialist CHC Services for Nurses and Healthcare Organisations

1. CHC Training for Nurses and Multidisciplinary Teams

Build Confidence in NHS Continuing Healthcare (CHC)

We deliver specialist CHC training courses designed for agency nurses, case managers, CHC nurses, social workers and wider MDT professionals involved in complex care and funding decisions. Our programmes cover:

• Understanding the CHC National Framework and key legal principles.
• Completing CHC checklists and Decision Support Tools (DSTs) accurately and effectively.
• Eligibility criteria, primary health need and evidence-gathering.
• Best practice in care planning, risk management and ongoing reviews.
• Navigating appeals, disputes and complex case discussions.

Training is available both online and in-person, using practical case studies and real scenarios to ensure learning is directly applicable to your day-to-day practice.

Practical, Interactive Continuing Healthcare Training

Our CHC training is highly interactive, with group discussion, reflection, and scenario-based learning that helps nurses and allied professionals translate theory into safe, effective practice. Whether you are new to CHC or experienced and needing an update, our courses support you to:

• Improve your documentation and clinical reasoning.
• Increase regulatory compliance and defensible decision-making.
• Enhance patient-centred, holistic care planning.
• Work more confidently within multidisciplinary teams.

2. CHC Case Management and Person-Centred Coordination

Expert CHC Case Management Support

Our experienced CHC case managers and senior nurses provide support to commissioners, providers and families to coordinate complex, multi-agency care. We assist with:

• Developing comprehensive, person-centred care plans for adults with complex needs.
• Coordinating multidisciplinary team (MDT) input and communication.
• Ensuring continuity of care during transitions between hospital, community and care home settings.
• Aligning care delivery with CHC eligibility decisions, legal requirements and best practice.

Our focus is always on safety, autonomy, dignity and quality of life, while supporting organisations to meet national standards and local commissioning requirements.

Delivering Better Outcomes Through Joined-Up Care

Effective CHC case management significantly reduces avoidable hospital admissions, complaints and safeguarding concerns. By involving patients and families in decision-making and ensuring all providers work collaboratively, we help deliver more stable packages of care and improved outcomes.

3. Transitions in Care and Community DoLS (Deprivation of Liberty Safeguards) Support

Managing Complex Transitions Safely

Transitions from hospital to home, care home or supported living can be high-risk periods for adults with complex health needs. Our team supports organisations and nurses to:

• Plan safe discharges and seamless handovers of care.
• Ensure all clinical, social and emotional needs are identified and addressed.
• Clarify responsibilities between CHC, local authority and providers.
• Reduce the risk of readmissions, deterioration or adverse incidents.

We provide clear, structured guidance to make sure that everyone involved understands the transition plan and their role within it.

Community DoLS Application Guidance

We offer specialist support with Community Deprivation of Liberty Safeguards (DoLS) applications related to CHC-funded and complex care packages. Our consultants can help you to:

• Identify when a deprivation of liberty may be occurring in the community.
• Gather appropriate evidence and documentation to support applications.
• Align practice with Mental Capacity Act (MCA) and Human Rights Act principles.
• Protect patients’ rights, safety and best interests while meeting legal duties.

4. Pre-CQC Advisory Support for Care Providers

Preparing for CQC Around CHC and Complex Care

While we are not a formal CQC inspection body, our experienced nurses and consultants can support organisations to be better prepared for CQC inspections, particularly in relation to CHC, complex care and community nursing. We provide:

• High-level reviews of policies, documentation and care pathways.
• Advice on clinical governance, risk management and record-keeping.
• Support in demonstrating person-centred, safe and effective care for CHC-funded individuals.
• Guidance on evidencing learning, quality improvement and staff development.

This advisory support helps to reduce inspection anxiety, strengthen compliance and show a clear commitment to continuous improvement in care quality.

5. Specialist Support for Learning Disabilities and Complex Needs

Person-Centred Care for People with Learning Disabilities

Many CHC and complex care packages involve adults with learning disabilities, autism or dual diagnoses. Our network includes nurses and practitioners with experience in:

• Developing person-centred, accessible care and support plans.
• Balancing independence, safety and positive risk-taking.
• Working in partnership with families, advocates and MDT colleagues.
• Using evidence-based approaches to reduce restrictive practices and improve quality of life.

We promote compassionate, rights-based care that respects each individual’s preferences, communication style and long-term aspirations.

The CHC Agency Nurses Network Community

A Private, Supportive Network for CHC and Agency Nurses

Alongside our consultancy and training services, our CHC Agency Nurses Network offers a unique, confidential space for nurses to connect and support one another. Only nurses truly understand the emotional, physical and ethical demands of nursing, and our community reflects that shared experience.

Through our invite-only social media groups and online spaces, we:

• Share professional issues, questions and challenges 24/7, all year round.
• Discuss CHC cases, documentation tips and evolving best practice (always anonymised and respecting confidentiality).
• Offer a place to debrief, reflect and feel understood after difficult shifts or complex decisions.
• Provide peer support for career development, agency work and work–life balance.

Many nurses in our network become long-term friends and professional allies, supporting each other through career changes, new roles and specialist development.

Regular Events, Workshops and Networking Sessions

We run regular CHC events, webinars and networking sessions for our community and partner organisations. These sessions help nurses and professionals to:

• Stay updated on CHC policy changes, national guidance and local commissioning trends.
• Explore case law, complex case studies and emerging best practice.
• Develop skills in advocacy, documentation, MDT working and person-centred care.
• Meet other CHC nurses, agency nurses and case managers from across the UK.

Our events are designed to be practical, relaxed and collaborative – giving you real tools you can use the next day in practice, as well as meaningful professional connections.

Why Work with the CHC Nurses Agency Network?

Specialist CHC Expertise

We are focused specifically on Continuing Healthcare, complex care and community nursing. Our trainers and consultants are experienced CHC nurses, senior clinicians and case managers who understand the system from the inside.

Support for Both Individuals and Organisations

We work with:

• Agency nurses and CHC nurses looking to deepen expertise and feel better supported in their roles.
• Healthcare providers and care homes who deliver CHC-funded care and want to improve quality, safety and compliance.
• ICBs, commissioners and MDTs seeking external support with training, complex case discussions and case management capacity.

Flexible, Tailored Solutions

Whether you need one-off CHC training, ongoing case management support, advisory input on complex packages of care, or simply a professional network of like-minded nurses, we tailor our approach to your goals and context.

Committed to Quality, Safety and Person-Centred Care

Everything we do is guided by a commitment to:

• High-quality, safe and compassionate care for adults with complex needs.
• Ethical, lawful practice aligned with national frameworks and best practice.
• Empowering nurses through learning, mentorship and peer support.

Join the CHC Nurses Agency Network or Enquire About Support

If you are an agency nurse, CHC nurse, case manager or healthcare provider involved in Continuing Healthcare or complex care, the CHC Nurses Agency Network is here to support you.

You can:

• Enquire about CHC training and consultancy for your team or organisation.
• Request case management and complex case support.
• Apply to join our private CHC Agency Nurses Network and confidential social media groups.
• Sign up for updates on our latest events, webinars and training dates.

Contact us today to discuss how we can work together to improve CHC practice, support your nursing workforce and deliver better outcomes for people with complex health needs.

Frequently Asked Questions (FAQs)

1. Who can join the CHC Nurses Agency Network? The network is open to agency nurses, CHC nurses and other registered healthcare professionals involved in Continuing Healthcare and complex care.
2. Do you offer CHC training for organisations as well as individuals? Yes, we provide CHC training for individual practitioners, teams and whole organisations, both online and in-person.
3. Is your CHC training suitable for nurses new to Continuing Healthcare? Yes, our courses support both beginners and experienced CHC practitioners, with clear explanations and practical case studies.
4. Do you provide support with Community DoLS applications? We offer specialist guidance on Community DoLS, including when to apply and how to evidence best interests and legal compliance.
5. Can you help with CHC case management for complex or high-risk patients? Yes, our case managers can assist with assessments, care planning, MDT coordination and ongoing reviews for complex cases.
6. Are your events and webinars only for nurses? Our events are nurse-led but often open to wider MDT professionals such as social workers, therapists and commissioners involved in CHC.
7. How do I access the private CHC Agency Nurses Network social media groups? Once you join our network, we will send you secure, invite-only links to our confidential groups.
8. Do you provide pre-CQC advisory support? We offer advisory input to help providers strengthen CHC-related practice, documentation and care quality ahead of inspection.
9. Is your training accredited or does it provide CPD hours? Many of our sessions can contribute to CPD, and we can provide attendance certificates for your professional portfolio.
10. How do I find out about upcoming CHC training dates and events? You can contact us directly or join our mailing list to receive regular updates on new courses, webinars and networking events.