CHC Nurses Agency Network: Continuing Healthcare Training, Support & Consultancy
Empowering CHC Agency Nurses and Healthcare Providers Across the UK
The CHC Nurses Agency Network is a specialist community and consultancy service dedicated to Continuing Healthcare (CHC) nurses and healthcare organisations across the UK. We connect agency nurses, provide expert CHC training, and support providers to deliver safe, compliant and person‑centred care.
Built by nurses for nurses, our network understands the realities of frontline practice, the pressure of complex CHC cases, and the importance of both professional development and peer support. Through tailored training, consultancy and a thriving community, we help you enhance patient outcomes, navigate CHC processes and build a sustainable nursing career.
A Community for CHC Agency Nurses
The CHC Nurses Agency Network is more than a training provider – it’s a supportive professional community where CHC nurses can share experiences, ask questions and grow together.
We host private, invite‑only social media groups for around 500 CHC agency nurses, offering a safe and confidential space to discuss clinical queries, practice issues, funding decisions and day‑to‑day challenges. Many nurses in our network form long‑term friendships and professional collaborations that last for years.
We welcome new members who want to develop their CHC expertise, expand their professional network and feel less isolated in agency work. Our goal is to make your working life easier, better informed and more connected.
Comprehensive CHC Training for Nurses and Care Providers
Our Continuing Healthcare training programmes are designed to give nurses and multidisciplinary teams the knowledge and confidence to work effectively within the CHC framework. Training is relevant for agency nurses, NHS staff, care home teams and independent providers.
Key training areas include:
- Understanding NHS Continuing Healthcare eligibility and the National Framework
- Checklist, DST and review processes
- Best‑practice CHC care planning and record‑keeping
- Legal and ethical considerations in CHC
- Working effectively with ICBs, local authorities and families
- Documentation for appeals, reviews and retrospective claims
All courses are delivered by experienced CHC practitioners who combine real‑world expertise with clear, practical teaching. Sessions can be customised to your organisation’s needs and delivered online, in‑house or as part of our regular events programme.
Specialist Consultancy for CHC and CQC Compliance
The CHC Nurses Agency Network also provides specialist consultancy services for providers involved in CHC care delivery, including care homes, domiciliary care agencies, supported living services and case management companies.
Our consultancy can support you with:
- Reviewing CHC‑related policies, procedures and documentation
- Strengthening care records to evidence need and eligibility
- Developing robust person‑centred care plans for complex CHC packages
- Improving multidisciplinary communication and escalation pathways
- Preparing for CQC inspections where CHC care is a key focus
We work collaboratively with your leadership and frontline teams to identify gaps, implement improvements and embed sustainable best practice around CHC and complex care.
Pre‑CQC Readiness and Quality Improvement
Our pre‑CQC assessment support helps you prepare confidently for inspections, with particular attention to CHC, clinical governance and complex care provision.
Our experienced consultants will:
- Conduct a structured review of your CHC‑related care, governance and documentation
- Identify compliance risks and quality improvement opportunities
- Provide practical action plans to strengthen systems and frontline practice
- Support your team to understand CQC expectations and outcomes
This proactive approach improves inspection readiness, builds staff confidence and demonstrates your commitment to safe, person‑centred care.
Supporting Transitions and Complex Care Pathways
Transitions between hospital, community services, CHC packages and social care are high‑risk moments for patients and providers. Our network supports agencies and nurses to plan and manage safe, well‑coordinated transitions for people with complex needs.
We can help you:
- Design clear transition plans and handover documentation
- Strengthen communication between acute, community and CHC teams
- Reduce avoidable delays, readmissions and safeguarding concerns
- Maintain continuity of care and respect for patient choice
Our focus is always on safety, consistency and dignity for the person receiving care, while making the process manageable for the professionals involved.
Learning Disability and Complex Needs Support
Many CHC packages involve people with Learning Disabilities (LD), autism or other complex needs. We support nurses and providers to deliver truly person‑centred care that promotes independence, safety and quality of life.
Our consultancy and training can include:
- Developing individualised LD care and support plans
- Embedding human rights‑based and trauma‑informed approaches
- Planning meaningful activities, communication and sensory support
- Balancing risk management with choice and autonomy
By combining CHC expertise with specialist LD knowledge, we help teams deliver holistic, respectful and effective care.
Navigating NHS Continuing Healthcare (CHC) and Funding
Specialist CHC Education for Nurses and Multidisciplinary Teams
Understanding NHS Continuing Healthcare can be challenging, especially when working across multiple providers and ICBs. Our CHC education programmes are designed to demystify eligibility, assessments and funding, so nurses and teams can confidently support patients and families.
Training typically covers:
- The National Framework for NHS Continuing Healthcare
- Roles and responsibilities of nurses in CHC assessments and reviews
- Gathering and presenting robust clinical evidence
- Working with families during complex or contentious CHC decisions
- Appeals, disputes and reviews – what nurses need to know
We emphasise real‑life scenarios, practical tools and documentation skills that nurses can apply immediately in practice.
CHC‑Focused Events, Workshops and Networking
The CHC Nurses Agency Network runs regular events to keep nurses up to date with the latest developments in CHC, complex care and regulation.
Our events programme includes:
- Live and online workshops on CHC topics and case law updates
- Peer‑led sessions where nurses share learning from complex cases
- Networking events to build connections across agencies and regions
- Q&A forums with experienced CHC practitioners
By taking part in our events, you stay current, connected and confident in a fast‑changing healthcare environment.
Case Management and Person‑Centred Coordination
For individuals with CHC funding, effective case management is essential to maintain safety, dignity and quality of life. We support teams and independent case managers to coordinate care seamlessly around the person’s needs and goals.
Our approach to CHC case management focuses on:
- Comprehensive, person‑centred assessment and planning
- Clear communication between agencies, families and commissioners
- Proactive risk management and early identification of changes in need
- Ensuring ongoing compliance with CHC requirements and standards
This joined‑up approach helps reduce breakdowns in care, prevent avoidable escalation and support better long‑term outcomes.
Why Join the CHC Nurses Agency Network?
Joining the CHC Nurses Agency Network gives you access to a powerful combination of education, consultancy and community support focused on Continuing Healthcare and complex care.
Benefits include:
- Access to an active community of around 500 CHC agency nurses
- Regular CHC training, webinars and events led by experienced practitioners
- Specialist consultancy for providers seeking to improve CHC care and CQC outcomes
- Confidential peer support available 24‑7‑365 through invite‑only groups
- Opportunities to grow your professional profile and share your expertise
Whether you are an individual nurse, a care provider or part of a wider MDT, we are committed to raising standards in CHC and supporting you to deliver safe, compassionate and legally robust care.
How to Get Involved
If you are a CHC agency nurse, a healthcare organisation or a provider involved in Continuing Healthcare, we would love to connect.
You can:
- Join our CHC Nurses Agency Network to access private social media groups and peer support
- Book CHC training for your team or organisation
- Arrange consultancy support for CHC, complex care or CQC preparation
- Register for our latest events, workshops and webinars
Contact us via our website or email to discuss your needs and find out how the CHC Nurses Agency Network can support you.
FAQs
- What is the CHC Nurses Agency Network? The CHC Nurses Agency Network is a UK‑based community and consultancy service specialising in NHS Continuing Healthcare support, training and networking for agency nurses and providers.
- Who can join the CHC Nurses Agency Network? Agency nurses, registered nurses, case managers and healthcare professionals involved in CHC and complex care are welcome to join.
- What types of CHC training do you offer? We offer training on CHC eligibility, assessments, DSTs, care planning, documentation, appeals and working with ICBs and families.
- Do you provide consultancy for care homes and agencies? Yes, we provide tailored consultancy for care homes, domiciliary care agencies, supported living services and other providers involved in CHC.
- Can you help us prepare for a CQC inspection? We offer pre‑CQC assessments and action planning with a focus on CHC, clinical governance and complex care pathways.
- How do your private social media groups work? Our invite‑only groups host confidential, peer‑to‑peer discussion for CHC nurses, available 24‑7‑365 for professional support.
- Do you run live events and webinars? Yes, we run regular CHC‑focused workshops, webinars, Q&A sessions and networking events throughout the year.
- Are your services suitable for small providers? Our training and consultancy are scalable and can be tailored for small, medium or large organisations.
- Can you customise training for our team? Absolutely, we regularly design customised CHC training sessions around your service model, workforce and priorities.
- How do I contact the CHC Nurses Agency Network? You can get in touch via our website or email to discuss membership, training, consultancy or event bookings.