CHC Nurses Agency Network: Specialist CHC Training, Support & Community for UK Nurses

Specialist Continuing Healthcare (CHC) Support for Nurses, Case Managers & Providers

The CHC Nurses Agency Network is a UK-based community and consultancy dedicated to supporting agency nurses, case managers and healthcare organisations working in NHS Continuing Healthcare (CHC) and complex care. We combine expert CHC training, consultancy, and a thriving professional network to help you deliver safe, compliant, person‑centred care while improving your career prospects and work–life balance.

Whether you are new to CHC or an experienced practitioner, our goal is to make CHC work easier, clearer and more collaborative for you. Through our confidential online groups, live events, and tailored support, we connect over 500 CHC agency nursing professionals who share knowledge, opportunities and real-world solutions every day.

What Is the CHC Nurses Agency Network?

The CHC Nurses Agency Network is more than a training provider – it is a peer-to-peer support network for nurses and healthcare professionals specialising in CHC, complex community care, and case management. Our members openly share professional issues, case challenges and best practice 24/7/365 via invite-only, confidential social media groups, alongside regular online and in-person events.

Many members form long-term professional and personal friendships, collaborate on complex cases, and support each other through the unique pressures of agency and CHC work. We create a safe, professional space where only another nurse truly understands what you experience day to day.

Specialist CHC Training for Agency Nurses & Multidisciplinary Teams

Continuing Healthcare (CHC) Training: Eligibility, Assessments & Funding

Our CHC training programmes are designed for agency nurses, care coordinators, case managers and providers who need clear, practical guidance on the full CHC pathway. Training covers:

Understanding CHC eligibility criteria and the National Framework
Completing the Checklist and Decision Support Tool (DST) confidently
Person-centred assessment, documentation and evidence gathering
Care planning, reviews and appeals processes
Working effectively with ICBs, MDTs and families

Delivered by experienced CHC clinicians and consultants, our sessions focus on real cases, real paperwork and real scenarios so you can apply what you learn immediately in practice. We offer options for individuals, teams and organisations, including live workshops and online learning.

Community DOL & CHC Application Process Training

We also provide specialised training on the Community Deprivation of Liberty (DoL) and CHC application processes, helping practitioners work safely and lawfully with complex community packages. Training includes:

Legal and regulatory context for Community DoL
Risk assessment, best-interest decision-making and documentation
Preparing robust applications and supporting evidence
Coordinating with local authorities, ICBs and other agencies
Reducing delays and avoiding common pitfalls in CHC and DoL pathways

These practical sessions help you streamline processes, improve documentation quality, and strengthen compliance with mental capacity and human-rights legislation.

Expert Consultancy & Support for Healthcare Organisations

Pre-CQC Readiness & Compliance Support

For providers delivering CHC or complex care packages, we offer consultancy and pre-CQC support to strengthen governance, quality and compliance. Our CHC-specialist nurses and consultants can:

Review policies, procedures and care records against regulatory standards
Identify risks and gaps in CHC and complex care practice
Support with action plans, audits and continuous improvement
Coach teams on documentation, person-centred planning and outcomes
Help you prepare confidently for CQC inspections and commissioner reviews

We tailor our input to your service type, client group and commissioning arrangements, helping you provide safe, effective, person-centred care that stands up to scrutiny.

Transitions & Complex Discharge Support

Transitions between care settings – especially for CHC-funded individuals – are high risk and high pressure. The CHC Nurses Agency Network offers practical support and consultancy around:

Hospital-to-home and inter-provider transition planning
Ensuring continuity of care and clinical safety
Coordinating multidisciplinary input and family involvement
Managing communication between ICBs, providers and social care
Reducing delays, incidents and avoidable readmissions

Our focus is on creating smooth, safe and person-centred transitions for some of the most vulnerable patients within the CHC system.

Support for Learning Disabilities & Complex Needs Within CHC

Person-Centred Care & Support Planning

Many CHC-funded individuals have learning disabilities (LD), autism or complex neurodevelopmental conditions. Our network includes nurses and practitioners experienced in LD and complex behaviour, supporting:

Development of person-centred care and support plans
Positive behaviour support and communication strategies
Balancing independence, dignity and safety
Working collaboratively with families, advocates and MDTs
Aligning practice with current guidance and best evidence

We help nurses and providers adapt care around the person – not the system – while still meeting CHC, legal and regulatory requirements.

Improving Quality of Life & Safeguarding

Through shared expertise, case discussion and targeted training, we support professionals to:

Enhance quality of life for people with LD and complex needs
Strengthen safeguarding and risk management
Promote choice, control and inclusion in everyday life
Recognise and respond early to changes in health or behaviour
Reduce restrictive practice and unnecessary hospital admission

Our collaborative, nurse-led approach promotes respectful, safe and empowering care within the CHC framework.

Case Management & Complex Care Coordination

Specialist CHC Case Management Support

The CHC Nurses Agency Network supports and connects case managers and lead nurses coordinating complex CHC packages. We help you to:

Develop comprehensive, person-centred care plans
Coordinate multidisciplinary input across health and social care
Balance clinical, emotional, social and family needs
Optimise funding, resources and staffing models
Monitor outcomes and adjust care plans proactively

Our community and consultancy services give you access to peer support, specialist knowledge and practical tools that make complex case management more manageable.

Supporting Teams to Deliver Person-Centred, Compliant Care

We also work with providers and teams delivering CHC-funded packages to:

Navigate legal and regulatory requirements confidently
Improve communication, documentation and handovers
Develop bespoke care strategies for high-risk or complex clients
Reduce incidents, complaints and avoidable deterioration
Embed a culture of person-centred care and clinical excellence

By combining consultancy, training and networking, we help frontline staff feel supported, competent and connected in demanding CHC environments.

Join the CHC Nurses Agency Network Community

A Safe, Supportive Space for CHC Agency Nurses

Working in CHC and agency roles can feel isolating – but it does not have to. Our network offers a safe, confidential space where nurses can:

Share professional challenges with people who truly understand
Ask questions about complex CHC cases, processes or documentation
Access peer advice, mentorship and informal supervision
Connect with colleagues across the UK for support and collaboration
Build genuine friendships and long-term professional relationships

Most of our core network of around 500 CHC agency nurses stay in regular contact through our invite-only social media groups, where support is available 24 hours a day, 7 days a week, 365 days a year.

Private Social Media Groups & Invite‑Only Networks

When you join the CHC Nurses Agency Network, you gain access to:

Confidential, moderated online groups for CHC professionals
Dedicated spaces for clinical questions, documentation issues and policy updates
Informal forums for wellbeing, work–life balance and peer support
Announcements about jobs, contracts and collaboration opportunities
Priority access to our events, workshops and training

We welcome new members who are committed to professionalism, confidentiality and high standards of care within the CHC field.

CHC Events, Workshops & Networking

Regular Events to Build Knowledge & Connections

The CHC Nurses Agency Network runs regular online and in-person events to bring our community together and support ongoing professional development. These include:

Educational webinars and workshops on CHC topics
Case-based discussion sessions and peer learning groups
Networking meet-ups for agency nurses and case managers
Updates on policy changes, ICB practice and legal developments
Wellbeing and resilience sessions tailored to CHC professionals

Events are designed to be practical, interactive and relevant, giving you tools and insights you can use immediately in your CHC work.

Stay Informed About Continuing Healthcare Best Practice

Through our events and community channels, you can stay up to date with:

Changes to the NHS Continuing Healthcare National Framework
Evolving CQC expectations for CHC and complex care providers
Emerging case law, guidance and governance requirements
Best practice in documentation, assessment and appeals
Innovations in community nursing and complex care

By staying informed and connected, you strengthen both your professional profile and the quality of care you provide.

Why Choose the CHC Nurses Agency Network?

Built by CHC Nurses, for CHC Nurses

Our network is led by experienced CHC agency nurses and consultants who understand the realities of the work – from eligibility disputes and documentation pressure to safeguarding, risk and burnout. Everything we offer is shaped around what CHC nurses actually need in practice.

Specialist Focus on Continuing Healthcare & Complex Care

Unlike generic nursing groups, we focus specifically on Continuing Healthcare, complex community care and case management. This means you gain access to highly relevant expertise, resources and peer insight that directly match your role.

Support for Both Individuals & Organisations

We work with:

Individual agency nurses seeking support, training and community
Case managers and CHC leads needing specialist input
Care providers delivering CHC-funded and complex care packages
Commissioners and ICB teams looking to upskill staff

Our services are always customised to your goals, pressures and client group, with a shared focus on person-centred outcomes and regulatory compliance.

Committed to Person-Centred, Safe & Dignified Care

At the heart of the CHC Nurses Agency Network is a simple philosophy: every individual deserves dignified, safe, person-centred care, and every nurse deserves the support and knowledge to deliver it. Through training, consultancy and community, we help you achieve better outcomes for patients and a better experience of work for you.

How to Join or Work With the CHC Nurses Agency Network

If you are an agency nurse, case manager or healthcare provider involved in CHC or complex care, we invite you to:

Join our network and apply for access to our private social media groups
Enquire about CHC and Community DoL training for you or your team
Arrange consultancy support around CHC, complex care or CQC readiness
Register your interest for upcoming events and workshops

Contact our team today to find out how the CHC Nurses Agency Network can support your professional development, strengthen your services, and connect you with peers who truly understand your work.

Contact Details

For further information, membership enquiries, training bookings or consultancy support, please visit our website or contact our dedicated team via the details on our Contact page. Join the CHC Nurses Agency Network and experience expert support, collaboration and community in Continuing Healthcare.

Frequently Asked Questions (FAQs)

What is the CHC Nurses Agency Network? The CHC Nurses Agency Network is a UK-based community and consultancy for nurses and professionals working in NHS Continuing Healthcare and complex care.
Who can join the CHC Nurses Agency Network? Agency nurses, community nurses, case managers, CHC leads and other professionals involved in Continuing Healthcare and complex care are welcome to join.
What kind of CHC training do you offer? We provide practical training on CHC eligibility, assessments, DST completion, funding, appeals, Community DoL and complex case management.
Do you support healthcare organisations as well as individual nurses? Yes, we work with individual clinicians, care providers and commissioning teams, offering tailored training and consultancy.
How do your private social media groups work? Our invite-only, moderated groups provide a confidential space for CHC professionals to share issues, ask questions and support each other 24/7/365.
Can you help with CQC preparation for CHC and complex care services? Yes, we offer pre-CQC readiness reviews, documentation support and quality improvement guidance specifically for CHC and complex care providers.
Do you run events or workshops for CHC nurses? We host regular online and in-person events, including webinars, workshops, networking sessions and case discussion forums focused on Continuing Healthcare.
Is your training suitable for nurses new to Continuing Healthcare? Yes, our courses are designed for all levels, from nurses new to CHC to experienced practitioners needing an update or confidence boost.
How do I enquire about joining or booking training? You can contact us via our website or through the contact details on our Contact page to discuss membership, training or consultancy.
Why should I choose the CHC Nurses Agency Network? We offer CHC‑specific expertise, real-world peer support, and tailored training that help you work more confidently, compliantly and collaboratively in Continuing Healthcare.