CHC Nurses Agency Network – Specialist Continuing Healthcare Training, Support & Community
Connecting and Empowering CHC Agency Nurses Across the UK
The CHC Nurses Agency Network is a nationwide community of agency nurses and healthcare professionals specialising in NHS Continuing Healthcare (CHC), community care and complex care. We combine professional training, expert consultancy and a strong peer support network to help nurses excel in CHC practice while supporting organisations to deliver safe, compliant and person-centred care.
Built by nurses, for nurses, our network understands the pressures of agency work, CHC assessments, funding decisions and regulatory demands. Whether you are an individual CHC agency nurse or a healthcare provider seeking CHC expertise, we offer the knowledge, guidance and community you need to deliver exceptional care.
What Is the CHC Nurses Agency Network?
The CHC Nurses Agency Network is a professional hub where CHC-experienced agency nurses can connect, access specialist education, and share real-world insights 24/7. Our private, invite-only social media groups bring together around 500 CHC agency nursing professionals who openly share practice issues, case queries and peer support every day of the year.
Alongside our online community, we offer structured training programmes, events, consultancy and case management support for both individual nurses and organisations working within the Continuing Healthcare arena.
Core Services for CHC Agency Nurses & Healthcare Organisations
Specialist CHC Training and Professional Development
Our CHC training and development programmes are designed to equip agency nurses and multidisciplinary teams with the skills and confidence needed to manage complex CHC cases in line with the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care.
We offer tailored training on:
- CHC eligibility criteria, checklists and Decision Support Tools (DST)
- Care planning and risk management in complex care
- Evidence gathering, documentation and defensible record-keeping
- Legal, ethical and governance requirements for CHC practice
- Best practice in multi-agency working and case coordination
All training is delivered by experienced CHC nurse specialists who understand the realities of frontline practice and agency work. Programmes are suitable for both new CHC practitioners and experienced nurses seeking an update.
Healthcare Consultancy for CHC Services
We support care providers, CHC teams and agencies with expert consultancy on every aspect of Continuing Healthcare delivery, from service design through to compliance, quality assurance and workforce development.
Our consultancy services include:
- Reviewing CHC-related policies, procedures and care pathways
- Advising on complex eligibility, appeals and dispute resolution
- Optimising documentation, risk assessments and care plans
- Supporting clinical governance and quality improvement projects
- Coaching and mentoring CHC-focused nursing teams
We work collaboratively with your leadership and frontline staff to identify gaps, implement evidence-based solutions and ensure high standards of safety, quality and operational efficiency.
Strong Peer Network & Community Support
A Safe Space for CHC Agency Nurses
The CHC Nurses Agency Network is a place where agency nurses can relax, connect and be understood. Only another nurse truly understands the demands of shift work, complex caseloads and the emotional weight of decision-making in Continuing Healthcare.
Through our confidential, invite-only social media groups and online forums, members can:
- Share professional issues and clinical questions 24/7/365
- Gain insight from peers handling similar CHC cases
- Discuss documentation, reports, reviews and best practice
- Access informal mentoring and peer reassurance
- Grow a long-term professional support network
Many nurses who join our network go on to build lasting friendships and professional relationships that support them throughout their CHC careers.
Regular Events, Workshops and Networking
We run regular CHC-focused events to bring our community together, both online and in person. These include:
- Practical workshops on CHC assessments, DST and appeals
- Seminars on national policy updates and framework changes
- Peer-led case discussion sessions and Q&A panels
- Social networking meetups for CHC agency nurses
Our events give participants the opportunity to stay up to date with the latest CHC guidance, case law and commissioning approaches, while expanding their professional network.
Support with Care Transitions and Complex Care Pathways
Managing Transitions in CHC-Funded Care
Transitions between hospitals, homes, community settings and care homes are often high-risk points in the CHC pathway. The CHC Nurses Agency Network supports nurses and providers to ensure that these moves are managed safely, legally and compassionately.
Our CHC specialists can help with:
- Planning safe discharges and admissions for CHC-funded patients
- Coordinating with MDTs, social care and families
- Ensuring accurate handovers and continuity of care
- Reducing avoidable readmissions and breakdowns in placement
We promote person-centred, rights-based approaches that safeguard patients’ independence, dignity and choice throughout the transition process.
Supporting Care in Diverse Community Settings
Whether care is delivered at home, in supported living, residential homes or nursing homes, CHC-funded packages require robust assessment, planning and review. We help nurses and providers understand and implement best practice in:
- Complex care at home and community nursing support
- Risk management and escalation in community settings
- Working effectively with families and informal carers
- Ensuring that packages remain safe, proportionate and sustainable
By supporting nurses to navigate these complexities, we help maintain continuity of care and improve long-term outcomes for people with high levels of need.
Governance, Compliance & CQC Readiness for CHC Services
Pre-Inspection Support and Quality Assurance
Although we are a nurses’ network rather than an inspection body, we understand how CQC regulation intersects with CHC-funded care. We support providers and agency teams to prepare for inspections by strengthening clinical governance and documentation around CHC services.
Our experts can help you to:
- Review CHC-related policies, care plans and risk assessments
- Ensure that capacity, consent and best interests are clearly documented
- Demonstrate safe staffing, skill mix and CHC-specific competencies
- Show evidence of robust review processes for CHC packages
This proactive approach reduces inspection stress and supports a culture of continuous quality improvement for CHC-funded services.
Enhancing Governance and Legal Compliance
We offer guidance to help organisations and nurses stay aligned with:
- The Mental Capacity Act and best interests decision-making
- Deprivation of Liberty Safeguards (DoLS) and Liberty Protection Safeguards (LPS)
- The National Framework for NHS Continuing Healthcare
- Professional standards for nursing documentation and accountability
By strengthening governance and compliance, we support safer care, better outcomes and more defensible CHC decision-making.
Specialist CHC & Community DoL Application Training
Building Confidence in CHC and DoL Processes
Our specialist CHC and community DoL training is designed to demystify complex legal and clinical processes for frontline nurses and managers alike. We break down key concepts into clear, practical steps.
Training topics include:
- Understanding and applying CHC eligibility criteria
- Completing robust CHC checklists and DSTs
- Documentation and evidence for panel decisions and appeals
- Identifying when a deprivation of liberty exists in community settings
- Completing and supporting community DoL (DoLS / LPS) applications
By the end of our courses, participants feel more confident, accurate and consistent in their CHC and DoL practice.
Supporting Application and Review Pathways
We provide practical guidance throughout the CHC funding pathway, from first assessment to review and appeal. This includes:
- Preparing comprehensive clinical summaries
- Responding to requests for further evidence
- Understanding local commissioning processes and timescales
- Contributing effectively to MDT meetings and panel discussions
Our aim is to help nurses and teams navigate CHC and community DoL pathways efficiently while ensuring patients’ rights and needs remain at the centre of decision-making.
Expert Case Management & CHC Care Coordination
Person-Centred CHC Case Management
The CHC Nurses Agency Network supports case management for individuals with CHC funding, ensuring that care packages remain safe, appropriate and responsive over time.
Our approach includes:
- Comprehensive holistic assessments of clinical and social needs
- Developing personalised care and support plans
- Coordinating input from MDTs, social care and families
- Monitoring outcomes and responding to changes in condition
We focus on promoting independence, well-being and quality of life, while making sure that packages remain aligned with CHC criteria and funding decisions.
Maximising Outcomes and Reducing Risk
Effective CHC case management can reduce hospital admissions, prevent placement breakdowns and support long-term stability. Our network’s expertise helps organisations manage:
- Clinical risk and escalation in complex community care
- Safeguarding and incident management
- Planned reviews and reassessments
- Communication between all agencies involved in care
With the CHC Nurses Agency Network alongside you, your organisation can navigate complex CHC case management demands with confidence and professionalism.
Join the CHC Nurses Agency Network
Whether you are an agency nurse specialising in Continuing Healthcare or a provider organisation delivering CHC-funded care, the CHC Nurses Agency Network is here to support you.
By joining our community, you gain:
- Access to experienced CHC peers 24-7-365
- Specialist CHC training and development opportunities
- Support with governance, compliance and case management
- Networking events and long-term professional connections
Connect with us today to discover how the CHC Nurses Agency Network can help you enhance your CHC practice, strengthen your services and build a supportive professional community around you.
Frequently Asked Questions
- What is the CHC Nurses Agency Network? The CHC Nurses Agency Network is a professional community and support hub for agency nurses and organisations working within NHS Continuing Healthcare and complex care.
- Who can join the CHC Nurses Agency Network? Agency nurses, registered nurses, CHC practitioners and healthcare providers involved in CHC-funded care are welcome to apply to join our network.
- Is there a fee to join the network? Membership options vary depending on the level of access and services required; please contact us directly for current membership details.
- Do you provide CHC training for organisations? Yes, we deliver tailored CHC training for teams and organisations covering eligibility, DST, documentation, case management and governance.
- Can you help with complex CHC eligibility or appeal cases? Our CHC specialists can provide consultancy support and guidance on complex assessments, evidence gathering and appeal processes.
- Do you offer support with community DoL or LPS applications? Yes, we provide training and practical advice on identifying deprivation of liberty in the community and completing appropriate applications.
- How do your private social media groups work? Our invite-only groups connect around 500 CHC agency nurses who share professional issues, ask questions and support each other confidentially.
- Do you run online as well as in-person events? We host a mix of online webinars, virtual workshops and occasional in-person networking and training events focused on CHC practice.
- Can non-nursing staff access your training? Yes, many of our training sessions are suitable for wider MDT members, including managers, allied health professionals and social care staff involved in CHC.
- How do I get started with the CHC Nurses Agency Network? Simply contact us via our website or enquiry channels, and we will guide you through membership, training and service options that best suit your needs.