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CHC Nurses Agency Network: Specialist Continuing Healthcare Support, Training & Community for Agency Nurses
A Dedicated UK Network for CHC Agency Nurses & Healthcare Organisations
The CHC Nurses Agency Network is a specialist UK-based community and consultancy service for Continuing Healthcare (CHC) agency nurses, healthcare providers and organisations. We combine expert CHC training, case management support, CQC preparation and a thriving professional network to help nurses deliver safe, consistent, person-centred care.
Built by CHC nurses for CHC nurses, our network offers a place to relax, connect and learn. Only another nurse truly understands the pressures and complexities of the role, especially in CHC, community care and complex case management. Our aim is to make professional life easier, more informed and better supported.
We support individual nurses and healthcare organisations to improve clinical practice, streamline CHC processes, and maintain Care Quality Commission (CQC) compliance through targeted training, consultancy and peer-to-peer support.
What Is the CHC Nurses Agency Network?
The CHC Nurses Agency Network is a growing community of around 500 CHC agency nursing professionals who work across NHS, local authority, private and voluntary sector services throughout the UK. Our members share real-world CHC experience, offer peer support, and access specialist Continuing Healthcare resources every day.
We host confidential, invite-only social media groups and online forums where members can discuss CHC assessments, funding decisions, complex cases, learning disability care planning, and general agency nursing challenges 24/7/365. Many members build long-term friendships and professional connections that continue for years.
Alongside our community, we provide structured CHC training, consultancy support and events designed to keep nurses and providers up to date with national CHC frameworks, policy changes, and best practice in community-based care.
Specialist CHC Training & Professional Development for Agency Nurses
Continuing Healthcare (CHC) Assessment & Funding Training
We deliver specialist training for CHC nurses covering the full NHS Continuing Healthcare pathway – from checklist screening and Decision Support Tool (DST) completion to panel processes, funding decisions and appeals. Our courses are designed for agency nurses as well as permanent staff working with CHC packages.
Training is delivered by experienced CHC professionals and covers:
- Understanding the National Framework for NHS Continuing Healthcare
- Applying CHC eligibility criteria accurately and consistently
- Gathering and presenting high-quality clinical evidence
- Working effectively with CHC case managers and multidisciplinary teams (MDTs)
- Best practice documentation and defensible clinical records
- Agency-specific challenges in CHC and how to manage them safely
This training builds confidence in managing CHC-funded packages and supports compliance with national policies and local commissioning expectations.
Community DOL and Legal Frameworks in Community Care
We offer focused training on Deprivation of Liberty (DoL) in community settings, covering Community DoL applications, legal responsibilities and practical risk management. This is particularly relevant for CHC-funded packages in people’s own homes, supported living and residential care settings.
Modules include:
- Understanding Mental Capacity Act (MCA) principles and their application in practice
- Identifying when a community DoL may be required and how to escalate concerns
- Documenting capacity assessments and best interest decisions
- Working with local authorities, ICBs and legal teams around DoL
- Balancing safety, autonomy and human rights in day-to-day care
Pre-CQC Preparation & Compliance Support for Providers Using Agency Nurses
For care homes, community providers and agencies that rely on CHC nurses, we provide pre-CQC compliance assessments and coaching. We review your use of agency nurses, documentation standards, CHC processes and governance systems to ensure they align with CQC Key Questions and regulatory requirements.
Our support can include:
- Gap analysis of policies, procedures and care plans related to CHC-funded packages
- Documentation audits focusing on risk, capacity, consent and outcomes
- Guidance on improving continuity of care with agency nurses
- Staff training plans to strengthen safety, effectiveness and responsiveness
- Mock CQC-style interviews and preparation for inspection day
This helps organisations reduce risk, improve quality and demonstrate safe, consistent use of CHC agency nurses to regulators.
Events, Webinars & Workshops for CHC Nurses
We run regular online and in-person events to keep our CHC Nurses Agency Network up to date with the latest Continuing Healthcare developments. These events provide an opportunity to learn, share best practice and build strong professional networks.
Typical events include:
- CHC update webinars on changes to the National Framework and local policies
- Case-study workshops covering complex CHC cases and learning disability support
- Peer-led sessions on managing burnout, stress and work–life balance in agency nursing
- Networking meet-ups for CHC nurses to build long-term connections
Many of our members attend multiple events each year and stay in touch regularly through our private online groups.
Person-Centred Care & Support Planning for Individuals with Learning Disabilities
Promoting Independence, Dignity & Inclusion
Many CHC-funded packages support individuals with Learning Disabilities (LD) and complex needs in the community. We help agency nurses and providers deliver person-centred care and support planning that promotes independence, dignity and quality of life.
Our guidance and training focus on:
- Developing individualised care plans that reflect the person’s strengths, goals and preferences
- Involving families, advocates and multidisciplinary teams in planning and review
- Promoting communication, choice and control in everyday life
- Balancing clinical needs with social inclusion and meaningful activity
- Working safely with behaviours that may challenge, using least restrictive approaches
Using Evidence-Based, Outcome-Focused Practices
We encourage CHC nurses and providers to use evidence-based practices in LD and complex care settings, ensuring support plans remain safe, effective and outcomes-focused.
Through our network and training, we promote:
- Regular review and adaptation of care plans in response to changing needs
- Use of recognised assessment tools and positive behaviour support approaches
- Clear outcome measures linked to quality of life and wellbeing
- Strong multi-agency collaboration across health, social care and voluntary sectors
Expert Case Management Support & CHC Consultancy
Person-Centred Care Coordination in CHC
CHC-funded packages often involve multiple professionals, providers and services. We offer case management consultancy and guidance to help CHC nurses and organisations deliver coordinated, person-centred care.
Our support can help you to:
- Structure comprehensive, holistic care plans around the person’s full needs
- Improve communication between nurses, therapists, GPs, families and commissioners
- Clarify professional roles, responsibilities and escalation pathways
- Maintain legal and regulatory compliance in community-based packages
Supporting Better Outcomes in Complex CHC Cases
We can assist with complex CHC cases that require skilled, ongoing management – including those involving mental health, learning disabilities, neurological conditions and multiple comorbidities.
Our consultancy aims to:
- Improve quality of life and long-term outcomes for people with CHC funding
- Ensure individuals receive holistic, person-centred care tailored to their needs
- Help providers and agencies navigate funding reviews, appeals and disputes
- Support continuous improvement in clinical governance and risk management
A Supportive Community for CHC Agency Nurses
Private Social Media Groups & Peer Support
The heart of the CHC Nurses Agency Network is our private, invite-only online community. Here, over 500 CHC agency nurses share professional issues, resources and experiences around the clock.
Members benefit from:
- Safe, confidential spaces to ask questions and seek advice
- Peer-to-peer support with clinical dilemmas, documentation and policy queries
- Emotional support from colleagues who understand the realities of agency nursing
- Opportunities to build lasting friendships and professional connections
Events, Networking & Long-Term Relationships
We run regular network events, both online and face-to-face, to strengthen our community. Many nurses who meet through the CHC Nurses Agency Network stay in contact and support one another throughout their careers.
We actively welcome new members – whether you are an experienced CHC nurse, new to Continuing Healthcare, or a provider looking to better support your agency workforce.
Why Choose the CHC Nurses Agency Network?
Built by CHC Nurses, for CHC Nurses
Our network and services are shaped by practising CHC nurses who understand the pressures of agency work, complex community care and CHC-funded packages. We focus on practical, real-world support rather than theory alone.
Specialist Focus on Continuing Healthcare
Unlike general nursing groups, we specialise in NHS Continuing Healthcare, community care and case management. This makes our training, resources and conversations highly relevant for CHC agency nurses and providers.
Support for Both Individuals and Organisations
We work with individual nurses, nursing agencies, care providers and commissioners, tailoring our support to your setting. Whether you need training, consultancy or community, we can adapt to your requirements.
Commitment to Quality, Compliance & Continuous Improvement
Our mission is to help CHC nurses and organisations deliver safe, effective, person-centred care that meets regulatory standards and enhances outcomes. We promote continuous learning, reflection and improvement across our network.
Join the CHC Nurses Agency Network
If you are a CHC agency nurse or a provider working with CHC-funded packages, the CHC Nurses Agency Network can support you with specialist training, expert consultancy and a strong professional community.
By joining our network, you can:
- Access up-to-date CHC training and professional guidance
- Connect with hundreds of like-minded CHC nurses across the UK
- Receive support with complex cases, CQC preparation and care planning
- Develop your career in CHC nursing with more knowledge, confidence and resilience
Get in touch today to discuss membership, training or consultancy support, and find out how the CHC Nurses Agency Network can help you and your organisation deliver outstanding Continuing Healthcare.
Frequently Asked Questions (FAQs)
- What is the CHC Nurses Agency Network? The CHC Nurses Agency Network is a UK-based professional community and consultancy service supporting agency nurses and providers involved in NHS Continuing Healthcare (CHC).
- Who can join the CHC Nurses Agency Network? Any nurse working in or interested in CHC, agency nursing, community care or complex case management in the UK can apply to join.
- Do you only support agency nurses? No, we primarily focus on agency nurses but also support permanent staff, care providers, nursing agencies and organisations using CHC-funded services.
- What types of training do you offer? We provide training on CHC assessments, funding processes, community DoL, care planning, documentation, risk management and CQC preparation.
- How does the private social media community work? Members are invited into confidential, moderated online groups where CHC nurses share advice, resources, case discussions and professional support 24-7-365.
- Can you help providers prepare for CQC inspections? Yes, we offer pre-CQC assessments, documentation audits, staff training and practical guidance to improve compliance and quality of care.
- Do you support care planning for people with Learning Disabilities? Yes, we provide guidance and training on person-centred, evidence-based care planning for individuals with Learning Disabilities and complex CHC needs.
- Are your services suitable for nurses new to Continuing Healthcare? Absolutely, we support both experienced CHC nurses and those new to CHC who want to build confidence and knowledge.
- How do I join or contact the CHC Nurses Agency Network? You can contact us via our website or by phone to request membership details, training information or consultancy support tailored to your needs.
- Do you offer ongoing support as well as one-off training? Yes, we provide both one-off sessions and ongoing support through our community, regular events, and repeat training or consultancy packages.
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